Cobra Digital CXR920 Product Service Questions, For Products Purchased in the U.S.A

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Product Service

 

Customer Assistance

 

Product Service Questions

•

For any questions about operating or installing this new Cobra product, or

if parts are missing…PLEASE CALL COBRA FIRST…do not return this product to the store. See customer assistance on page A1.

For Products Purchased in the U.S.A.

If your product should require factory service, please call Cobra first before sending your radio. This will ensure the fastest turn-around time on your repair. You may be asked to send your radio to the Cobra factory. It will be necessary to furnish the following to have the product serviced and returned.

1)For warranty repair include a copy of the original sales receipt. If you send the original receipt, it cannot be returned.

2)Send the entire product.

3)Enclose a detailed description of the problem along with the name and address of where the product is to be returned.

4)Pack radio securely to prevent damage in transit. If possible, use the original packing material.

5)Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or Priority Mail to avoid loss in transit to Cobra Factory Service:

Cobra Electronics Corporation 6500 West Cortland Street Chicago, Illinois 60707 U.S.A.

6)If the radio is under warranty, it will be repaired or exchanged depending on the model.

Please allow approximately three to four weeks before contacting Cobra for status. If the radio is out of warranty, a letter will automatically be sent informing you of the repair charge or replacement charge. If you have any questions, please call 773-889-3087 for assistance.

For Products Purchased Outside the U.S.A.

Please contact your local dealer for product service information.

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Contents Radio while on the go Making Life Easier and SaferFor Assistance in the U.S.A For Assistance Outside the U.S.AWarranty and Trademark Acknowledgement Product FeaturesFeatures Limited One-Year Warranty on Radios & ChargerEstimated operation time on full charge 12 hours Avoid exposure to extreme temperaturesCaring for Your microTALK Radio Battery Low Using Your RadioAuto Battery Save Your microTALK radio is now in StandbySelectable HighMediumLow Power Output Time-out TimerChannels With the radio on, select any Or Channel Down buttonSignal Strength Meter Lock FeatureAuto Squelch/Maximum Range Buttons to prevent accidental operationScrolling through Mode Functions Mode FunctionsPrivacy Codes Set Ctcss Privacy CodesMicroTALK Range Set DCS Privacy CodesNOAA* All Hazards Radio Channels Memory Locations Voice Activated Transmit VOXBefore you entered mode functions Press the Mode button toTo recall a stored memory channel location While recalling a stored memory locationPress the Mode button to Enter the channel/privacy code To de-program a memory location Press the Mode button untilChannel Scan Memory icon and the memory location flash on the displayPress the Channel Up or Channel Down button to Will automatically return to Standby mode onPrivacy Code Scan Or DCS can be scanned at a time To scan privacy codesYour microTALK radio can automatically scan up to Memory Location ScanProgrammed Memory Locations Location scan is on. Your radio will continueAudible call tone, by vibrating silently or both VibrAlert and Call AlertRoger Beep Confirmation Tone Call Tone SettingsUnique call alert Normal Position General Specifications FCC LicenseSafety Information for microTALK Radios Product Service Questions Product ServiceFor Products Purchased in the U.S.A Send the entire product
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