Product Service
Customer Assistance
Product Service Questions
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For any questions about operating or installing this new Cobra product, or if parts are missing…PLEASE CALL COBRA FIRST…do not return this
product to the store. See customer assistance on page A1.
For Products Purchased in the U.S.A.
If your product should require factory service, please call Cobra first before sending your radio. This will ensure the fastest
1)For warranty repair include a copy of the original sales receipt. If you send the original receipt, it cannot be returned.
2)Send the entire product.
3)Enclose a detailed description of the problem along with the name and address of where the product is to be returned.
4)Pack radio securely to prevent damage in transit. If possible, use the original packing material.
5)Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or Priority Mail to avoid loss in transit to Cobra Factory Service:
Cobra Electronics Corporation
6500 West Cortland Street
Chicago, Illinois 60707 U.S.A.
6)If the radio is under warranty, it will be repaired or exchanged depending on the model.
Please allow approximately three to four weeks before contacting Cobra for status. If the radio is out of warranty, a letter will automatically be sent informing you of the repair charge or replacement charge. If you have any questions, please call
For Products Purchased Outside the U.S.A.
Please contact your local dealer for product service information.
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