trouble shooting
Problem | Check that... | |
There are no lights on the unit | < the power cord is plugged into the AVR360 and the mains socket it is | |
| plugged into is switched on. | |
| < the power button is pressed in. | |
| If a red LED is present, the AVR360 is in standby mode. Press any button on the | |
| front panel or remote control. | |
The unit responds erratically | < there are fresh batteries in the remote control. | |
or not at all to the remote | < the front panel window is visible and you are pointing the remote control | |
control | ||
towards it. | ||
| ||
The front panel display is | < the display hasn’t been turned off. Press the DISPLAY button on the front | |
blank | panel or remote control. | |
No picture is being produced | < your viewing device is turned on and switched to display your AVR360. Test | |
| by pressing the MENU button on the AVR360 or on the remote and look for | |
| the main menu screen on your display device. | |
| < the correct video input is selected on the AVR360. | |
| < the “Video Source” has been set correctly in the “Input Config.” menu | |
| < the video source is on, is operating normally, and is in ‘play’ mode if | |
| appropriate. | |
| < you have the AVR360 in a video resolution that is compatible with the | |
| connection you are using and with your display device. For example, | |
| composite video is only capable of carrying 480i and 576i resolutions. Test | |
| this by pressing and holding the OK key for more than two seconds to force | |
| 480i / 576i output resolutions. | |
There are bright edges or | < the cables used for analogue video connections are designed to carry video | |
‘ghosts’ on the picture | (i.e., they are 75Ω coaxial cables). | |
| < ensure the ‘sharpness’ control on your display device is switched off or set to | |
| near minimum. | |
| < for HDMI connections, try using a shorter cable or alternatively a different | |
| brand. | |
No sound is produced | < the correct input has been selected. | |
| < the “Audio Source” has been set correctly in the “Input Config.” menu | |
| < the source equipment is on, is operating normally and is in ‘play’ mode if | |
| appropriate. | |
| < the volume is turned up to a reasonable level and the AVR360 is not in mute | |
| mode. | |
The sound is poor or distorted | < you have not excessively increased the input sensitivity (i.e. reduced the | |
| maximum input signal voltage) in the Input Config. menu if an analogue | |
| input is being used. | |
| < you have selected the correct size of speakers to suit your system in the setup | |
| menu. |