321 Studios AVR360 manual Problem Check that

Page 52

trouble­ shooting

Problem

Check that...

There are no lights on the unit

< the power cord is plugged into the AVR360 and the mains socket it is

 

plugged into is switched on.

 

< the power button is pressed in.

 

If a red LED is present, the AVR360 is in standby mode. Press any button on the

 

front panel or remote control.

The unit responds erratically

< there are fresh batteries in the remote control.

or not at all to the remote

< the front panel window is visible and you are pointing the remote control

control

towards it.

 

The front panel display is

< the display hasn’t been turned off. Press the DISPLAY button on the front

blank

panel or remote control.

No picture is being produced

< your viewing device is turned on and switched to display your AVR360. Test

 

by pressing the MENU button on the AVR360 or on the remote and look for

 

the main menu screen on your display device.

 

< the correct video input is selected on the AVR360.

 

< the “Video Source” has been set correctly in the “Input Config.” menu

 

< the video source is on, is operating normally, and is in ‘play’ mode if

 

appropriate.

 

< you have the AVR360 in a video resolution that is compatible with the

 

connection you are using and with your display device. For example,

 

composite video is only capable of carrying 480i and 576i resolutions. Test

 

this by pressing and holding the OK key for more than two seconds to force

 

480i / 576i output resolutions.

There are bright edges or

< the cables used for analogue video connections are designed to carry video

‘ghosts’ on the picture

(i.e., they are 75Ω coaxial cables).

 

< ensure the ‘sharpness’ control on your display device is switched off or set to

 

near minimum.

 

< for HDMI connections, try using a shorter cable or alternatively a different

 

brand.

No sound is produced

< the correct input has been selected.

 

< the “Audio Source” has been set correctly in the “Input Config.” menu

 

< the source equipment is on, is operating normally and is in ‘play’ mode if

 

appropriate.

 

< the volume is turned up to a reasonable level and the AVR360 is not in mute

 

mode.

The sound is poor or distorted

< you have not excessively increased the input sensitivity (i.e. reduced the

 

maximum input signal voltage) in the Input Config. menu if an analogue

 

input is being used.

 

< you have selected the correct size of speakers to suit your system in the setup

 

menu.

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Contents AVR360 N d b o o k AVR surround amplifierImportant safety instructions SafetyClass II product Safety information For European Customers EnglishFCC Information for US customers 1. Product Important notice Do not modify this productPage Contents Professional Installation?DIY setup? WelcomeBefore you Begin… Power Standby powerPlacing the unit Interconnect cablesFlac Trademark acknowledgementsMP3 Audio connectors Digital connectorsVideo connectors Speaker connectorsHdmi connectors GeneralMaking connections AV, SAT, BD, VCR, PVRZone 2 connectors Component/RGB video connectorsDigital audio connectors MCH input Analogue audio inputs Front panel AUX input Analogue pre-amplifier outputsFront panel Phones socket AV, SAT, BD, VCR, PVR, CDEnglish Blu-ray Disc Bd / DVD player Satellite receiverCD player BD/SATConnecting an iPod using the Arcam irDock Aerial connectors Radio ConnectorsConnecting an aerial Other Connectors Speakers Centre SubwooferFront left and right Surround back left and right Surround left and rightConnecting speakers Using external power amplifiersConnecting subwoofers Bi-Amping the Front Left & Right speakersSwitching on OperationOperating your AVR360 Selecting a sourceExtended front panel menu Using ZoneUpdating firmware via USB Front panel Operation Inserting batteries into the remote control CR102 universal remote controllerUsing the remote control Device Mode / Source keys Useful informationControlling other devices Code blink-backAMP AMP Device Mode IPod commandsDVD DVD/BD Device Mode TUN TUN Device ModeNetwork commands SAT SAT Device Mode AV AV Device ModeAVR360 AVR360.SHIFT + Hselects AUX input on Duplicates function of YELlOW key for somePVR PVR Device Mode VCR VCR Device ModeCD CD Device Mode English Essential Setup Speaker typesSpeaker Distances Speaker LevelsProblems Auto speaker SetupUsing a subwoofer Setup menus Navigating the setup menuInput Config Treble BassAuto Setup General SetupPlii Dimension Plii Centre Width Plii Panorama None speaker not present in your configuration Spkr TypesSpkr Distance Spkr LevelsVideo Outputs Video InputsMode Zone Settings NetworkIntroduction Decoding ModesTwo-channel source modes High resolution audio sources Multi-channel source modesDecoding modes For Dolby Digital sourcesSettings Volume LevellerDolby Volume is a sophisticated new Calibration OffsetEnglish Tuning/Channel Selection Saving and selecting PresetsDeleting Presets Tuner OperationNetwork/usb Operation Selecting the playback sourceUSB playback Internet radio stationsZone Multi-room Set upZone 2 control connections Multi-room connection guide Customising CR102 Code LearningCreating Macros Volume punch-throughKey Mover Mode Mover Locking/Unlocking a specific Device ModeTo restore a moved Device Mode key to its original state Copy a key between Device ModesMode key IR punch-through Resetting the CR102Problem Check that Switched off Wired network Network hardwareSpeakers Or DTS decoding modesSpecifications Continual improvement policyProduct Guarantee Worldwide GuaranteeClaims under guarantee Problems?