321 Studios AVR360 Speakers, Or DTS decoding modes, Pro Logic, Hum on the analogue input, Source

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Problem

Check that...

Sound only comes from some

< you have an appropriate surround source selected and playing.

of the speakers

< the BD/DVD disc is encoded in the appropriate format, and the correct

 

format has been selected in the disc start menu of the BD player (if

 

applicable).

 

< the BD/DVD player has been set to output ‘bitstream’ audio on the digital

 

output.

 

< the display window indicates that the disc you are playing is a multichannel

 

recording (you may need to press the INFO key several times until you get to

 

the ‘incoming format’ display).

 

< all the speakers are correctly connected to the speaker terminals and are

 

secure.

 

< you have not selected ‘Stereo’ as the decoding mode.

 

< your speaker balance is correct.

 

< you have configured the AVR360 to include all the speakers in your system.

Unable to select Dolby Digital

The AVR360 can only apply Dolby Digital and DTS decoding to sources which

or DTS decoding modes

have been encoded in the same format.

 

Check that:

 

< digital source is selected and connected.

 

< the source is playing appropriately encoded material.

 

< the BD/DVD disc is encoded in the appropriate format and that the

 

correct format has been selected in the disc start menu of the BD player (if

 

applicable).

 

< the BD/DVD player has been set to output ‘bitstream’ audio on the digital

 

output.

When playing a Dolby Digital

< you have a digital connection from your BD player.

BD, the AVR360 selects Dolby

< sometimes Dolby Digital BD/DVD discs contain material at either the

Pro Logic

beginning or the end of the main movie that is not in full 5.1 format, but in

 

two-channel or Pro Logic decoding.

Hum on the analogue input

< all cables are making a good connection. If necessary withdraw the cable

 

from the connector and plug it fully in again (turn the power off before

 

doing this).

 

< the connections inside the source cable connector are not broken or badly

 

soldered.

 

< if the hum originates only when one particular source component is

 

connected, that an aerial cable, or dish connection to this source is ground

 

isolated. Contact your installation contractor.

There is radio or television

< where the interference is coming from. Switch off each source component in

reception interference

turn, then any other equipment. Most electronic equipment does generate

 

low levels of interference.

 

< try re-arranging cabling from the nuisance source away from other cabling.

 

< ensure that the cabling used is high quality, specified for its purpose, and is

 

properly screened.

 

< if the problem persists, contact your dealer.

Problem

Check that...

The source switching changes

< there are no static or impulse interference problems caused by nearby power

randomly or freezes on one

equipment switching, e.g., heating or air conditioning control. Switch the

source

AVR360 off, wait ten seconds, then switch it on again to clear an operating

 

problem. Contact your installer if the problem returns or persists.

 

< there is no direct sunlight shining on the infra-red detector behind the front

 

panel display.

Volume is always too loud

< the ‘max on volume’ setting is not set too high.

when I turn on

 

When Zone 2 is put into

< the ‘zone standby‘ setting in the setup menu is set to LOCAL.

standby, the main zone is also

 

switched off

 

When a USB memory device is

< a USB memory device is connected that conforms to the mass storage class.

connected, ‘USB’ is not shown

< a USB hub is not being used.

in the network client’s list of

 

folders

 

If files on a USB memory

< the USB device is formatted in FAT16 or FAT32.

device cannot be played:

< the USB device does not have multiple partitions.

 

 

< the files are in a compatible format.

If files on a computer cannot

< the files are in a compatible format.

be played

< the computer is connected via a network and not USB – the AVR360 USB

 

port cannot be used for a direct connection to a computer

If you cannot connect to a

< the Ethernet cable you are using is correctly connected between the AVR360

wired network

and the network hardware.

 

< the network is set up for fixed IP addressing and you have the AVR360 set to

 

use DHCP.

 

< the network is set up for DHCP and you have the AVR360 set to use fixed IP

 

addressing.

If you cannot connect to a

< the station is still broadcasting or is not congested – try again later.

favourite internet radio station

 

If the internet radio station

< the radio station does not have a low bit rate (use the INFO key to find this or

sound quality is poor or

look on the OSD).

broken

< the network is not slow or congested.

 

English

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Contents N d b o o k AVR surround amplifier AVR360Class II product SafetyImportant safety instructions English Safety information For European CustomersFCC Information for US customers 1. Product Important notice Do not modify this productPage Professional Installation? ContentsDIY setup? WelcomeBefore you Begin… Standby power PowerPlacing the unit Interconnect cablesMP3 Trademark acknowledgementsFlac Digital connectors Audio connectorsVideo connectors Speaker connectorsGeneral Hdmi connectorsMaking connections AV, SAT, BD, VCR, PVRDigital audio connectors Component/RGB video connectorsZone 2 connectors Analogue pre-amplifier outputs MCH input Analogue audio inputs Front panel AUX inputFront panel Phones socket AV, SAT, BD, VCR, PVR, CDEnglish Satellite receiver Blu-ray Disc Bd / DVD playerCD player BD/SATConnecting an iPod using the Arcam irDock Connecting an aerial Radio ConnectorsAerial connectors Other Connectors Centre Subwoofer SpeakersFront left and right Surround back left and right Surround left and rightUsing external power amplifiers Connecting speakersConnecting subwoofers Bi-Amping the Front Left & Right speakersOperation Switching onOperating your AVR360 Selecting a sourceUpdating firmware via USB Using ZoneExtended front panel menu Front panel Operation Using the remote control CR102 universal remote controllerInserting batteries into the remote control Useful information Device Mode / Source keysCode blink-back Controlling other devicesIPod commands AMP AMP Device ModeNetwork commands TUN TUN Device ModeDVD DVD/BD Device Mode AV AV Device Mode SAT SAT Device ModeAVR360 AVR360.SHIFT + Hselects AUX input on Duplicates function of YELlOW key for someVCR VCR Device Mode PVR PVR Device ModeCD CD Device Mode English Speaker types Essential SetupSpeaker Distances Speaker LevelsUsing a subwoofer Auto speaker SetupProblems Navigating the setup menu Setup menusTreble Bass Input ConfigPlii Dimension Plii Centre Width Plii Panorama General SetupAuto Setup Spkr Types None speaker not present in your configurationSpkr Distance Spkr LevelsMode Video InputsVideo Outputs Network Zone SettingsTwo-channel source modes Decoding ModesIntroduction Multi-channel source modes High resolution audio sourcesDecoding modes For Dolby Digital sourcesVolume Leveller SettingsDolby Volume is a sophisticated new Calibration OffsetEnglish Saving and selecting Presets Tuning/Channel SelectionDeleting Presets Tuner OperationSelecting the playback source Network/usb OperationUSB playback Internet radio stationsZone 2 control connections Multi-room Set upZone Multi-room connection guide Code Learning Customising CR102Key Mover Volume punch-throughCreating Macros Locking/Unlocking a specific Device Mode Mode MoverTo restore a moved Device Mode key to its original state Copy a key between Device ModesResetting the CR102 Mode key IR punch-throughProblem Check that Wired network Network hardware Switched offSpeakers Or DTS decoding modesContinual improvement policy SpecificationsWorldwide Guarantee Product GuaranteeClaims under guarantee Problems?