3Com 3CR17451-91, 3CR17450-91 manual Solving Communication Problems, IP Addressing

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Solving Communication Problems

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The ambient temperatures and environmental conditions meet those specified in Appendix C.

4Power cycle the unit. If a further thermal shutdown occurs, and all environmental conditions are satisfactory, return the unit to 3Com.

Error message indicating that the SFP transceiver is invalid

The Switch has identified that the SFP does not meet the minimum requirements for the Switch and has disabled the port. To correct this problem, completely remove the SFP and replace it with a 3Com approved SFP. See “Approved SFP Transceivers” on page 25.

Error message indicating that the SFP transceiver is faulty

To correct this problem, completely remove the SFP and then reinsert it. Alternatively, insert another identical SFP. If the problem persists, contact 3Com Technical Support.

Solving

Communication

Problems

If you experience communication problems with the Switch, ensure that:

The Switch IP address has been configured.

If the Switch is separated from your management application by a router, ensure that the default gateway IP address within the Switch is the same as the IP address of the router.

The Switch’s IP address has been entered correctly in your network management application (for example 3Com Network Supervisor).

The following is an brief overview of IP addressing, and how to obtain a registered IP address.

IP Addressing

To be managed correctly, each device on your network (for example a Switch or Hub) must have a unique IP address. IP addresses have the format n.n.n.n where n is a decimal number between 0 and 255. An example IP address is 192.168.100.8.

The IP address is split into two parts:

The first part (‘192.168.100’ in the example) identifies the network on which the device resides

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Contents SuperStack 3 Switch 3870 Family Getting Started Guide United States Government Legend 3Com Corporation Campus Drive Marlborough MA USAContents Setting UP for Management PIN-OUTS Page About this Guide Conventions Icon DescriptionConvention Description Related DocumentationDocumentation documentation Comments To access the online documentation from the CD-ROM3870 SwitchHardware Features Switch Front View Detail Switch1000BASE-T Ports Color Indicates Port Status/Packet LEDs Stacking Status LEDStack Master LED Unit LED Power/Self Test LEDFault LED Color Indicates Module LEDsView Detail Port Speed Feature Switch Port StatusDuplex Mode Type of Unit Total Units in the Stack Maximum Modules PortDefault Settings Introducing the Superstack 3 Switch Installing the Switch Package Contents Choosing a SuitableSite Rack-mounting Power lines and fluorescent lighting fixturesTo rack-mount your Switch Switch, as shown in FigureFitting a bracket for rack-mounting Repeat steps 2 and 3 for the other side of the SwitchSequence Power-upPowered-up and ready for operation SwitchCross-over Cable Straight-through Cable Power System outputSFP Operation Remove the plastic protective cover if fitted Your Switch TransceiverRemoving an SFP Installing the Switch Setting UP for Management Overview Setting UpAutomatic IP Configuration Manual IP ConfigurationSetting UP for Management Pre-requisites Manually Configuring IP InformationSetting Up the Switch with IP Information Connecting the Workstation to the SwitchExample top-level command line interface menu Configured IP ViewingAutomatically Viewing Automatically Configured IP Information Viewing IP Information via the Console Port Refer to Setting Up Command Line Interface Management on Management Command LineInterface Management Web InterfaceWhere xxx.xxx.xxx.xxx is the IP address of the Switch Network Using TelnetOver the Network Setting Up WebInterface Choosing a BrowserSetting Up Snmp Default UsersPasswords Security Device User Modify operation on the web interface User Default Access Level Name PasswordProblem Solving Indicated by LEDs Solving ProblemsPower/Self Test LED does not light On powering-up, the Power/Self Test LED remains yellowPort Status LED is flashing green/yellow ProblemsRefer to the list of suggested solutions below Solving HardwareUnit fails or Snmp thermal shutdown trap is received Fan failure warning message is receivedSolving Communication Problems Error message indicating that the SFP transceiver is faultyIP Addressing How do you obtain a registered IP Address? Solving Software Upgrade Problems Problem Solving Safety Information This must be approved for the country where it is used Power Cord Set Japan Important Safety InformationImportant Safety Information Class ’information de Sécurité Importante’information de Sécurité Importante Dispositif Laser De Classe Vorsicht Europe Wichtige SicherheitsinformationenLaser Gerät der Klasse Información de seguridad importanteSchuko Appendix a Safety Information CSA Importanti Informazioni di SicurezzaSolo Regno Ważne informacje o zabezpieczeniach Appendix a Safety Information Laser Produkt Klasa Appendix a Safety Information PC-AT Serial Cable Null Modem Cable RJ-45 to RS-232 25-pinRJ-45 to 9-pin Pin Number 10/100 1000 Modem CableRJ-45 Pin Assignments RJ-45 to RS-232 25-pinPin Number 10/100 1000 Appendix B PIN-OUTS Switch 3870 24 Port Switch 3870 48 Port Purchase Product to Gain Service BenefitsServices Register YourTelephone Technical Access SoftwareDownloads Contact UsAustralia 800 678 Philippines US and Canada Telephone Technical Support and Repair Index SFP Page Chapter Index Regulatory Notices