Uniden DXI5586-2 manual Troubleshooting, Symptom Suggestion Charge/in use LED or

Page 36

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first. If these simple steps do not solve your problem, please call our Customer Hotline at 1-800-297-1023. (Mon - Fri 7 am to 7 pm, Sat/Sun 9 am to 5 pm, CST. Phone support is closed on holidays.)

Symptom	Suggestion

The charge/in use LED or	• Make sure the AC adapter is plugged into the cradle and wall outlet.
charge LED won't illuminate	• Make sure the handset is properly seated in the cradle.
when the handset is placed in	• Make sure the charging contacts on the handsets are clean.
the cradle.

The audio sounds weak and/or	• Move the handset and/or main base away from metal objects or appliances and try
scratchy.	again.
	• Press the select/channel key in the talk mode to help eliminate background noise.
	• Make sure that the handset is not too far from the main base.

Can't make or receive calls.	• Re-register both handsets (see page 13).
	• Check both ends of telephone line cord.
	• Make sure the AC adapter is plugged into the main base and wall outlet.
	• Disconnect the AC adapter for a few minutes, then reconnect it.
	• Change the digital security code (see page 32).
	• Make sure that the handset is not too far from the main base.
	• Check the dialing mode used by your telephone company.

[ 36 ] T R O U B L E S H O O T I N G

www.uniden.com

Image 36

Contents Page Contents Welcome Features Controls and Functions Main Base Extra Charging Cradle for Second Handset Accessibility Terms Used in this ManualInstalling the Phone Choose the Best LocationDo the following steps Avoid microwave ovensInstall the Rechargeable Battery Packs into the Handsets Do not use any other AC adapter Modular Mount the Main Base on a Wall Standard wall plate mounting Installing the Beltclip Direct wall mountingTo attach the beltclip To remove the beltclipRegister Handsets to the Main Base before Using Headset InstallationWhen to Re-register Handsets Basic Setup Activating AutoTalkActivating Caller ID on Call Waiting Choosing the Dialing Mode Entering Your Area CodeSetting the Language Selecting the Ring Tone and VolumeUsing Your Phone Making and Receiving CallsMaking a call Receiving a callTransferring a Call To transfer a callTo receive a transfer call from the second handset Redialing the Last Dialed NumberAdjusting the Earpiece Volume Tone Dialing Switch-overTemporarily Mute Ringer Traveling Out-of-Range Selecting a Different ChannelFind Handset Using Call Waiting Voice Mail Waiting IndicatorUsing the Speed Dial Memory Storing Names and Numbers in Speed Dial MemoryIf you make a mistake while entering a name John DOE MOM and DAD Storing Caller ID Messages in Speed Dial Memory To cancel speed dialing Making Calls from Speed Dial MemoryCaller ID and Cidcw Caller ID on Call Waiting Viewing the Caller ID Message List Deleting Information from the Caller ID List Deleting a Caller ID messageDeleting all Caller ID names/numbers Making a Call from the Caller ID List Caller ID on Call Waiting CidcwChanging the Digital Security Code Low battery alert Battery replacement and handlingPower Failure Cleaning the battery charging contacts Talk and Standby TimesBattery Information General InformationAC Adapter Information FrequencyTroubleshooting Symptom Suggestion Charge/in use LED orSymptom Suggestion Symptom Suggestion Liquid Damage Case ActionPrecautions Important Safety InstructionsFCC Wants You To Know One Year Limited Warranty Cordless Telephone PrivacyTerminal Equipment Radio Equipment Index G, H, I, J, K, LMemo Memo E M O R Y L I S T At Uniden, well take care of you Need a Part? Help for our Special Needs Customers