Uniden EXS 9980 manual Troubleshooting, Symptom Suggestion

Page 56

TROUBLESHOOTING 52

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom	Suggestion
The status LED won't	• Make sure the AC adapter is plugged
come on when the	into the base unit and wall outlet.
handset is placed in	• Make sure the handset is properly
the base unit.	seated in the base unit.
	• Make sure the charging contacts on
	the handset and base unit are clean.

The audio sounds	• Make sure that the base unit antenna
weak and/or scratchy.	is in a vertical position.
	• Move the handset and or base unit
	to a different location away from
	metal objects or appliances and try
	again.
	• Make sure that you are not too far
	from the base.

Can't make or receive	• Check both ends of the base unit
calls.	telephone line cord.
	• Make sure the AC adapter is plugged
	into the base unit and wall outlet.
	• Disconnect the AC adapter for a few
	minutes, then reconnect it.
	• Reset the digital security code
	(See page 49).
	• Make sure talk is pressed.

The handset doesn't	• The battery pack may be weak.
ring or receive a page.	Charge the battery on the base unit
	for more than 17 hours.
	• The handset may be too far away
	from the base unit.
	• Place the base unit away from
	appliances or metal objects.
	• Reset the digital security code
	(See page 49).
	• Make sure the ringer switch is on
	(See page 15).

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Contents Page Features IntroductionControls and functions Talk Flash46 47 48 Contents Read this first 4 to9 to About the digital security codeChecking the package contents Setting up the base unit Choose the best locationIf you want to install the base unit on the wall, see Connect the base unitChoose the dialing mode If your dialing system is Set the switch to TonePulse If you arent sure of your dialing systemMounting the base unit on a wall Standard wall plate mountingDirect wall plate mounting Installing the handset battery pack Charging optional battery packs Battery use time per chargeWhen the battery charge becomes low Cleaning the battery contactsMaking a call On-hook dialingExample Other OperationsOff-hook dialing Talk HighTalk 017 1003AutoTalk when ringing Any key answer when ringingReceiving a call From the handsetFrom the base Adjusting the volume Ringer volumeEarpiece volume Base ringer switchRedialing a call On-hook redialingRedial2 Redial3Off-hook redialing Talk Talk HighUsing the speakerphone To transfer from the base to the handset Transferring a callTo transfer from the handset to the base Intercom from the handset to base Using your EXS 9980 intercomIntercom from the base to handset Mute When speaking on the handsetWhen phone is ringing Storing phone numbers and names Memory StoreStore Name Edit Memory07 Delete Memory07 Go BackStore Number Memory07 StoredDisplay a Programmed Number Making calls with memory dialingOn-hook memory dialing Off-hook memory dialing Talk 035Editing a stored name and/or phone number Memory Store 01 Uniden Corp 02 John DOEMemory01 Stored Memory Store isErasing a stored name and phone number Way conferencing When speaking on the handsetWhen speaking on the base Setting Caller ID options Caller IDAuto TalkOff Area CodeWhen the telephone rings 11 1230PM1230PM 813-8 3300Long Distance call setting and cancellation Viewing the Caller ID Message listNew Total02 17 1230PM Uniden CorpWhen the pointer is at Yes When the pointer is at NoDeleting information from the Caller ID list Deleting a Caller ID messageTotal00 Deleting all Caller ID name/numbersDelete All ? Yes Using the Caller ID list Calling a party from the Caller ID listLong Distance calls Dial editReplace Memory ? Storing Caller ID messages in Memory dialingSelect Location Using Caller ID on call waiting service Talk Uniden CorpIntegrateddeviceanswering Integrated answering deviceSetting the clock Setting your greeting » Preset Message» Recording your personal outgoing message Greeting » Choosing between the two outgoing messagesSelecting a PIN code » Announce only featureSelecting the message record time Setting ring time switch Using your answering system Playing your messagesRepeating a message Skipping a messageDeleting a message Voice memo» Deleting individual message » Deleting all messagesRecording a conversation Remote access away from home Command FunctionRemote room monitor Changing the digital security code Additional InformationTo attach the beltclip To remove the beltclip Installing the beltclipHeadset installation Power Failure MaintenanceBattery replacement and handling Troubleshooting Symptom SuggestionSymptom Suggestion Specifications GeneralBase unit HandsetW, X, Y, Z IndexK, L Page