TROUBLESHOOTING YOUR NEW PHONE
If your phone is not performing to your expectations, please try these simple steps first.
Symptom | Suggestion | |
|
| |
The power LED does | • Make sure the AC adapter is plugged | |
not light. | into the base unit and wall outlet. | |
|
| |
The status LED won't | • Make sure the handset is properly | |
come on when the | seated in the base unit. | |
handset is placed in | • Make sure the charging contacts on | |
the base unit. | the handset and base unit are clean. | |
|
| |
The audio sounds | • Make sure that the base unit antenna | |
weak and/or scratchy. | is in a vertical position. | |
| • Move the handset and or base unit | |
| to a different location away from | |
| metal objects or appliances and try | |
| again. |
|
| • Make sure that you are not too far | |
| from the base. |
|
|
| |
Can't make or receive | • Check both ends of the base unit | |
calls. | telephone line cord. | |
| • Make sure the AC adapter is plugged | |
| into the base unit and wall outlet. | |
| • Disconnect the AC adapter for a few | |
| minutes, then reconnect it. | |
| • Reset the digital security code | |
| (See page 35). |
|
| • Make sure | is pressed. |
|
| |
The handset doesn't | • The battery pack may be weak. | |
ring or receive a page. | Charge the battery on the base unit | |
| for |
|
| • The handset may be too far away | |
| from the base unit. | |
| • Place the base unit away from | |
| appliances or metal objects. | |
| • Reset the digital security code | |
| (See page 35). |
|
| • Make sure the ringer switch is set on | |
| (See page 15). |
|
|
| |
The Caller ID does not | • The handset was picked up before | |
display. | the second ring. |
|
| • The call was placed through a switch | |
| board. |
|
| • Call your local telephone company | |
| to verify your Caller ID service is | |
| current. |
|
|
|
|
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