Uniden TRU9385 owner manual Common Issues, Symptom Suggestion

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Common Issues

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline (see At Uniden, we’ll take care of you! inside the back cover).

Symptom

Suggestion

The charge LED won’t

• Make sure the AC adapter is plugged into the base or the charger (if you have

more than one handset) and wall outlet.

illuminate when the handset is

• Make sure the AC outlet is not connected to a wall switch.

placed in the cradle.

• Make sure the handset is properly seated in the cradle.

 

• Make sure the charging contacts on the handset are clean.

The audio sounds weak.

• Move the handset and/or base away from metal objects or appliances.

• Make sure that you are not too far from the base.

 

 

• Make sure that you are not too far from the base.

 

• Make sure the line is not in use. If an outside call is already using a line,

 

you cannot use that line to make another outside call.

Can’t make or receive calls.

• Make sure your handset is registered to the main base unit.

• Check both ends of the base telephone cord.

 

 

• Make sure the AC adapter is plugged into the base and wall outlet.

 

• Disconnect the AC adapter and reconnect.

 

• Change the Digital Security Code (see page 50).

 

• Keep the handset away from microwave ovens, computers, remote control toys,

Severe noise interference.

wireless microphones, alarm systems, intercoms, room monitors, fluorescent

lights, and electrical appliances.

 

 

• Move to another location or turn off the source of interference.

 

• The call was placed through a switchboard.

The Caller ID does not display.

• Call your telephone provider to verify your Caller ID service is current.

 

There may be a problem with your Caller ID service.

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Contents TRU9385 Series Table of Contents Using Your Phone Using Caller ID, Call Waiting, and Redial ListsUsing Hold, Conference and Transfer Using Special FeaturesTroubleshooting PrecautionsAccessibility WelcomeTerminology Used in this Manual Manual ConventionsAnswering System Features FeaturesProduct Overview Parts of the Phone HandsetNew message LED Menu/clear keyBase Using the Interface Reading the DisplayIcon Status Description Standby ScreenUsing the Four-way Function Key Using the Handset MenusEntering Text from Your Handset Installing the Phone Choosing the Best LocationInstalling the Battery Installing the Belt Clip Connecting the Base and Charging the HandsetChanging the Dial Mode Connecting to the Phone LineTesting the Connection Wall Mounting the Base Basic Setup Selecting the LanguageActivating Personal Ring For US modelsActivating the Key Touch Tone Charging Accessory Handsets Adding Accessory HandsetsCompatible Handsets Registering TCX930 Accessory Handsets Setting Up the Phonebook Creating Phonebook EntriesEnter the name for this entry Edit Name Enter the number for this entry Edit NumberEditing an Existing Phonebook Entry Finding a Phonebook EntryAssign a personal ring tone for this entry Personal Ring Storing Caller ID or Redial Numbers in the Phonebook Deleting Phonebook EntriesCopying Phonebook Entries to Another Handset Programming Base Speed Dial Numbers Customizing Your Phone Selecting a Ring Tone Handset onlyActivating AutoTalk Handset only Activating Any Key Answer Handset onlyUsing Your Phone Switching to the Handset Speakerphone During a Call Making a Call from the PhonebookChain Dialing from the Phonebook Making a Call with Base Speed DialUsing the Caller ID List Using Caller ID, Call Waiting, and Redial ListsMaking a Call from a Caller ID Record Using Call Waiting Deleting Caller ID NumbersRedialing a Number From the handsetDeleting a Redial Record Finding a HandsetFrom the base  Press Then press redial/pause Adjusting the Ringer, Earpiece and Speaker Volume Adjusting the Ringer VolumeAdjusting the Earpiece Volume Adjusting the Speaker VolumeUsing the Clarity Boost Feature Adjusting the Audio Tone Press menu/clear Using Hold, Conference and Transfer Placing a Call on HoldConferencing Transferring a CallAnswering a Transferred Call Using Special Features Privacy Mode Handset onlyUsing the Intercom Making an IntercomMuting the Ringer One call only Muting the MicrophoneAnswering an Intercom From the handset  Press menu/clearInstalling the Optional Headset Tone Dialing Switch OverSeven-Digit Dialing Setting Up the Answering System Recording a Personal GreetingSelecting a Greeting Deleting Your Personal GreetingSetting the Day & Time Setting the Number of RingsSetting the Record Time or Announce only Activating the Message Alert Activating Call ScreeningTurning Your Answering System On and Off Using the Answering SystemFrom the base From the handset Reviewing Messages Screening Calls Turning Off the Message Alert ToneOperating the Answering System While You Are Away from Home Specifications MaintenanceBattery Replacement and Handling Cleaning the Battery Contacts Low Battery AlertBattery Life Power FailuresTroubleshooting Resetting the HandsetChanging the Digital Security Code Resetting the Handset Without the BaseTraveling Out of Range Common Issues Symptom SuggestionAdjust the speaker volume on the base or handset Liquid Damage Handset BaseRechargeable Nickel-Metal-Hydride Battery Warning PrecautionsImportant Safety Instructions FCC Wants You To Know Radio Interference Cordless Telephone PrivacyTerminal Equipment Radio EquipmentOne Year Limited Warranty Important Evidence of original purchase is required forHandset Accessing the answering IndexPIN Remote access Away from home Remote Operation CardTaskKey At Uniden, we’ll take care of you Visit To Register Your Product
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