Frequently Asked Questions
Q:What other media formats can the Digital Photo Frame support? Why will it not play all images or movie files?
A:The Digital Photo Frame will support JPEGs and AVI Motion JPEGs taken from a digital camera. The Digital Photo Frame may not read all images or video files downloaded from the Internet. Many of the video formats downloaded from the Internet are not supported as well.
Q:I have a memory card in the Digital Photo Frame, but it’s not reading the
card. What should I do?
A:First, make sure that you are using a memory card that is supported by the Digital Photo Frame. Second, ensure that the memory card is inserted all the way into the correct slot. Third, press the Menu button until you reach the Card Select page. If the memory card is properly inserted into the slot, that memory card icon will be highlighted.
Note: Some digital cameras save images into
Q:Why do some pictures load faster than others?
A:Higher resolution pictures load slower. Using a lower resolution when taking pictures will speed up loading time.
Q:If I have a card inserted into the frame, but I want to run the Slide Show with pictures in the internal memory, what should I do?
A:Go to the Card Select page and select
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