Lenovo M500 manual Image problems, Lamp problems

Page 52

Image problems

	Issue	Solution(s)

	No image appears on the screen.	1.	Verify the settings on your notebook or desktop PC.
		1.	Verify the settings on your notebook or desktop PC.
		2.	Turn off all equipment and power up again in the correct order.

	The image is blurred.	1.	Adjust the Focus on the projector.
		1.	Adjust the Focus on the projector.
		2.	Press the Auto button on the remote control or projector.
		3.	Ensure that the projector-to-screen distance is within the 10-meter
			(33-feet) specified range.
		4.	Check that the projector lens is clean.

	The image is wider at the top or bottom	1.	Position the projector so it is as perpendicular to the screen as possible.
	(trapezoid effect).	1.
	(trapezoid effect).	2.	Use the Keystone button on the remote control or projector to correct the
		2.
			problem.

	The image is reversed.	1.	Check the Projection setting on the Setup menu of the OSD.
		1.	Check the Projection setting on the Setup menu of the OSD.

	The image is streaked.	1.	Set the Frequency and Tracking settings on the Setup menu of the OSD
		1.
			to the default settings.
		2.	To ensure the problem is not caused by a connected PC’s video card,
			connect to another computer.

	The image is flat with no contrast.	1.	Adjust the Contrast setting on the Quality menu of the OSD.
		1.	Adjust the Contrast setting on the Quality menu of the OSD.

	The color of the projected image does not	1.	Adjust the Color Temperature and Gamma settings on the Quality menu
	match the source image.	1.
	match the source image.		of the OSD.
			of the OSD.

Lamp problems

Issue	Solution(s)

There is no light from the projector.	1.	Check that the power cable is securely connected.
	1.	Check that the power cable is securely connected.
	2.	Ensure the power source is good by testing with another electrical
		device.
	3.	Restart the projector in the correct order and check that the Power LED
		is green.
	4.	If you have recently replaced the lamp, try resetting the lamp
		connections.
	5.	Replace the lamp module.

The lamp turns off.	1.	Power surges can cause the lamp to turn off. Press the power button
	1.
		twice to turn off the projector. When the Ready LED is on, press the
		power button.
	2.	Replace the lamp module.

B-2M500 Projector User’s Guide

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Contents M500 Projector User’s Guide Page M500 Projector User’s Guide Ii M500 Projector User’s Guide Contents Iv M500 Projector User’s Guide Safety information Vi M500 Projector User’s Guide General safety guidelines ServicePower cords and power adapters Extension cords and related devicesBatteries Heat and product ventilationCD and DVD drive safety M500 Projector User’s Guide Registering your option Xii M500 Projector User’s Guide Product Description Packing checklist Top view of the projector Top viewOn-Screen Display OSD buttons and LEDs Rear view of the projector Rear viewBottom view of the projector Remote control partsBottom view Product Description Remote control operating range Projector and remote control buttons 10M500 Projector User’s Guide Setup and Operation Inserting remote control batteriesConnecting to a USB device Connecting input devicesConnecting devices Description Starting and shutting down the projector Setting access passwords security lock Setup and Operation Adjusting the projected image position Adjusting zoom, focus and keystone Adjusting volume Adjusting with the projector quick menu buttonOn-screen display OSD menu settings OSD menu controlsNavigating the OSD Function2M500 Projector User’s Guide Setting the OSD language Quality menuDescription Default Quality menu functions available for connected sourceComponent Function Video Composite videoProperties menu Properties menu functions available for connected source Advance features User Color Description Default Options menu Setup menu Setup menu functions available for connected source Language menuInformation menu 14M500 Projector User’s Guide Appendix A. Maintenance Replacing the projection lampResetting the lamp Cleaning the lens Cleaning the projectorCleaning the case Using the Kensington lock Appendix B. Troubleshooting Common problems and solutionsTroubleshooting tips LED error messagesImage problems Lamp problemsAudio problems Remote control problemsServicing the projector 4M500 Projector User’s Guide Appendix C. Specifications SpecificationsProjection distance vs. projection size Timing mode table Frequency H Signal Resolution KHz Video Digital Analog4M500 Projector User’s Guide Online technical support Appendix D. Service and SupportTelephone technical support 2M500 Projector User’s Guide Appendix E. Lenovo Statement of Limited Warranty Part 1 General TermsWhat Lenovo Will Do to Correct Problems Part 2 Country-unique Terms Limitation of LiabilityBolivia Canada Malaysia Following Terms Apply to ALL Emea Countries Governing Law Following Terms Apply to ALL EU Countries Second paragraph does not apply Egypt Slovakia Part 3 Warranty Information Warranty PeriodTypes of Warranty Service Type of WarrantyWorldwide telephone list Country or Region Telephone NumberAppendix E. Lenovo Statement of Limited Warranty E-15 16M500 Projector User’s Guide Guarantee supplement for Mexico 18M500 Projector User’s Guide Appendix F. Notices Trademarks Appendix G. Electronic emission notices For Home or Office USEAvis de conformité à la directive de l’Union Européenne Unione Europea Directiva EMC Conformidad électromagnética 4M500 Projector User’s Guide Page Part Number 40Y7881