A APPENDIX
Troubleshooting
If you have difficulty with your digital TV
Problem | Possible Solution |
Intermittent signal, or no signal at all.
Try another channel.
Make sure the antenna is connected.
If a powered antenna, turn the power boost on. You may also want to rotate the antenna for a stronger signal, using the
Poor sound quality, or no sound.
Make sure audio connections are correct. Try another channel - sometimes broadcasters have problems with DTV audio encoding. Make sure the MUTE button on your TV is off. Try both analog and digital (coaxial, optical) audio connections.
No color, or wrong colors.
Make sure you have connected the DTV
For a
Remote control doesn’t work | Make sure you have fresh batteries installed the |
correctly. | correct way in your remote. Also, select the correct |
| remote command mode to DTV or STB. |
The DTV
Make sure the receiver’s power plug is installed and that the AC outlet is working.
Check the batteries in the remote control to make sure they are fresh and installed correctly.
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