Troubleshooting
The software doesn’t work
●Refer to the System Requirements
The player does not work and the LCD displays nothing.
●Check the battery capacity
●Check to see if the battery is inserted to the right poles ( + , – )
●After connecting it to PC, execute
In PLAY mode, music is not played after pressing the 
button
●Check to see if MP3 or WMA files are saved in the
●Check to see if the HOLD button is locked.
Files cannot be downloaded.
●Check to see if the driver is installed correctly in the computer.
●Check the connection between the player and PC.
●Check and/or replace the battery, turn on the play's power.
●Operating system limits the number of files you can save. Please save your music files by creating a subfolder.
●Check if the memory is full.
Backlight does not work.
●Check the backlight setup.
●When the battery power is low, the backlight will go out.
The buttons do not work.
●Check setting of Hold switch.
●Remove the battery once and then insert it again.
Troubleshooting
The player keeps being turned off.
●In Stop mode, the power is automatically turned off after ten seconds (changes depending on settings).
●Check to see if there are files saved in it.
Something’s wrong with play time displayed during Play mode.
●“VBR SONG” message is displayed while VBR (Variable Bit Rate) file is playing.
LCD window is dark
●Check Contrast
The file name is not displayed correctly.
●Move to [Settings] ➔ [Display] ➔ [Language] in the Menu and then change the language setting.
There is a file saved in yepp, but “No File” appears in the screen.
●After checking whether the folder is played, use the Navigation function to change the folder.
●After connecting it to PC, execute
I cannot properly connect it to PC.
●Win98 : try to connect again after installing yepp Driver.
●WinME : remove the yepp Driver program and press the Start in the desktop to execute Windows Update. After selecting important update and service pack, execute update all.
●Win2000/XP : Try to connect it again after rebooting PC.
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