20
TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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Spark ignitor will not light pilot after re- | 1. | Defective ignitor (no spark at elec- | 1. | Check for spark at the electrode and |
peated triggering of red button |
| trode) |
| pilot; if no spark and electrode wire is |
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| properly connected, replace ignitor |
| 2. Defective pilot or misaligned electrode | 2. Using a match, light pilot. If pilot lights, | ||
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| at pilot (spark at electrode) |
| turn off pilot and trigger the red button |
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| again. If pilot lights, an improper gas/air |
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| mixture caused the improper lighting |
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| and a longer purge period is recom- |
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| mended. If pilot will not light, check |
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| gap at electrode and pilot. Gap should |
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| be 1/8" to have a strong spark. If okay, |
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| replace pilot |
| 3. | No gas or low gas pressure | 3. | A) Check remote shut off valves from |
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| fireplace. Usually there is a valve near |
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| the fireplace and sometimes there is a |
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| valve near the main. There can be more |
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| than one (1) valve between the fireplace |
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| and main |
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| B) Low pressure can be caused by a va- |
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| riety of situations such as bent line, too |
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| narrow diameter of pipe or even low line |
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| pressure. Check for kinked lines. If none, |
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| consult with plumber or gas supplier |
| 4. If using propane/LP gas, no propane/LP | 4. | Check propane/LP supply and contact | |
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| gas in tank |
| local propane/LP supplier |
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Fireplace produces a clicking/ticking noise | 1. | Metal expanding while heating or con- | 1. | This is common with most fireplaces. |
just after burner is lit or shut off |
| tracting while cooling |
| If noise is excessive, contact qualified |
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| service person |
For more information, visit www.desatech.com
