14
[5]INFORMATION
Display the information for ArtDio USB 3D Sound software.
TROUBLE SHOOTING
No. | Symptom | Possible Problem | Solutions |
1 | No LED (Red) is lit. | The USB cable isn’t | Reconnect the USB |
|
| connected or it is | cable to the speaker |
|
| loosened. | and plug it into the |
|
|
| USB port on the |
|
|
| computer. |
|
|
|
|
15
TROUBLE SHOOTING
No. | Symptom | Possible Problem | Solutions |
|
|
|
|
|
|
|
| The USB driver is not | Download the USB |
|
|
| functioning. | driver from your |
|
|
|
| computer |
|
|
|
| manufacturer’s |
|
|
|
| website, or install the |
|
|
|
| software |
|
|
|
| included. |
|
|
|
|
|
|
2 | No sound is coming | The power isn’t | Repeat the step 1 - No |
|
| from speakers. | turned on. | power LED is lit. |
|
|
|
|
|
|
|
| The computer doesn’t | Go to control panel, |
|
|
| detect | double click on Sound |
|
|
| Sound Device as Sound | and Audio Devices, |
|
|
| and Audio Device. | under the Volume |
|
|
|
| Output/ Input control, |
|
|
|
| choose |
|
|
|
| Sound Device. |
|
|
|
|
|
|
|
| The operating | Check the operating |
|
|
| system’s volume is | system volume level and |
|
|
| set too low. | increase it if necessary. |
|
|
|
|
|
|
3 | There is echo sound | The software CD- ROM | Follow the steps for |
|
| coming from speakers | is not installed. | installing the software. |
|
| when the music is |
|
|
|
| The Karaoke function | Double click on USB 3D |
| |
| playing or while |
| ||
| making phone calls. | in the settings for | Sound Configuration |
|
|
| USB 3D Sound | icon on the system task |
|
|
| Configuration, is | bar, go to Karaoke tab, |
|
|
| turned on. | turn off the Karaoke |
|
|
|
| function and make sure |
|
|
|
| the On button is not |
|
|
|
| highlighted. |
|
|
|
|
|
|