Altec Lansing XA3051 manual Troubleshooting Tips Symptom Possible Problem Solution

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TROUBLESHOOTING TIPS

SYMPTOM

POSSIBLE PROBLEM

SOLUTION

Can’t insert

Some of the pins are bent.

Try to gently straighten the pins with tweezers or very small pliers. If this

the wired

 

does not work, contact the Altec Lansing Consumer Support Department

controller’s DIN

 

for further instructions.

connector into

 

 

the subwoofer.

 

 

 

 

 

No LEDs are lit.

Power isn’t turned on.

Press the Power button on the wired controller.

 

 

 

 

Power adapter isn’t connected to the wall outlet

Disconnect and then reconnect the power adapter to both the wall outlet

 

and subwoofer.

and the subwoofer.

 

 

 

 

Surge protector (if used) isn’t powered on.

If the power adapter is plugged into a surge protector, make sure the

 

 

surge protector is switched on.

 

 

 

 

Wired controller isn’t connected to the subwoofer.

Connect the wired controller to the subwoofer.

 

 

 

 

Wall outlet not functioning.

Plug another device into the same jack on the wall outlet to ensure the

 

 

outlet is working.

 

 

 

Controller

DIN connector not inserted in subwoofer jack.

Verify that the grey-colored DIN connector is firmly inserted into the DIN

doesn’t work.

 

connector jack on the subwoofer.

 

 

 

 

 

Ensure the pins are aligned between the plug and jack.

 

 

 

 

 

Remember, the arrow should be facing up.

 

 

 

No sound from

Power isn’t turned on.

Verify that the subwoofer’s AC power cord is plugged into both the wall

one or more

 

outlet and subwoofer.

speakers.

 

 

 

Verify that the Power button has been pressed and that an EQ LED

 

 

 

 

is illuminated.

 

 

 

 

Volume is set too low.

Turn the rotary knob to the right to raise the system master volume.

 

 

 

 

 

Check volume level on the video gaming system or alternate audio source

 

 

device, and set at mid-level.

 

 

 

 

Audio cable isn’t connected to audio source.

Connect audio cable from the audio source. Check plug connections on

 

 

both the subwoofer and audio source. Make sure these signal cables are

 

 

inserted firmly into the correct jacks.

 

 

 

 

Audio cable is connected to wrong output on

Make sure that a cable connects the output jacks on the audio source to

 

audio source.

the input jacks on the XA3051’s subwoofer.

 

 

 

 

Problem with audio source device.

Test the speakers with another audio source.

 

 

 

Crackling sound

Bad connection.

Check all cables. Make sure they are connected to the “line-out” or

from speakers.

 

“audio-out” jacks on your audio source device.

 

 

 

 

Problem with your audio source device.

Test the speakers using another audio source (e.g., VCR, DVD, portable CD

 

 

player, cassette player or FM radio).

 

 

 

Sound is

Volume level set too high.

Decrease the volume level on your XA3051’s wired controller or the

distorted.

 

volume level on your audio source (if possible).

 

 

 

 

Sound source is distorted.

Try a different sound source like a music CD.

 

 

 

Radio

Too close to a radio tower.

Move your speakers to see if the interference goes away. If not, you

interference.

 

may be able to purchase a shielded stereo cable from your local

 

 

electronics shop.

 

 

 

SYMPTOM

POSSIBLE PROBLEM

SOLUTION

 

 

 

No sound from

Subwoofer volume set too low.

Adjust the bass level on the wired digital controller or subwoofer.

subwoofer.

 

 

Sound source has little low-frequency content.

Try a game, movie or song — anything with more prominent bass levels.

 

 

 

 

Low hum from

The AC in your house is at 60 cycles per

Some low hum may be detected when your speaker system is powered on

subwoofer.

second, which is within the audio frequency

without an audio source playing, or when the volume is set at an

 

of the subwoofer.

extremely low level.

 

 

 

Loud hum from

Bad connection.

If you are using a surge protector with your XA3051 speaker system,

subwoofer.

 

disconnect and plug the power adapter directly into an AC wall outlet.

 

 

 

 

 

Move your cables. Check to ensure they are making a clear connection.

 

 

 

 

Volume on your audio source device set too high.

Disconnect your stereo cable from the audio source. If the loud hum goes

 

 

away, lower the volume on the audio source.

 

 

 

Not enough bass

Bass setting is too low.

Adjust the bass level on the wired digital controller or subwoofer.

from subwoofer.

 

 

Bad connection.

Verify that all cables are connected properly and are making a

 

 

 

clear connection.

 

 

 

Too much bass

Bass setting is too high.

Decrease the bass level on the wired digital controller or subwoofer.

from subwoofer.

 

 

 

 

 

Distorted

Subwoofer too close to monitor/TV.

Because the subwoofer IS NOT magnetically shielded, it may cause

monitor/TV.

 

distortion if it is placed too close to your monitor/TV. Move the subwoofer

 

 

so it’s at least 2 feet from your monitor/TV.

 

 

 

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Contents XA3051 Connecting the Power Cord AC Wall Socket BOX ContentsHeadphones Powering onMaster Volume Reset Master Volume Adjust Relative VolumesSystem Specifications Troubleshooting Tips TrebleTroubleshooting Tips Symptom Possible Problem Solution Symptom Possible Problem SolutionInstallation DES Enceintes BienvenueContenu DE L’EMBALLAGE BranchementsUtilisation DE LA Télécommande Filaire Volume GénéralMise EN Marche BassesConseils DE Depannage Symptôme Problème Possible Solution Symptôme Problème Possible SolutionBenvenuto Contenuto Della ScatolaPosizionamento Degli Altoparlanti Effettuare IL CollegamentoAlimentazione Power Controllo Generale DEL Volume MasterModalità Mode Utilizzo DEL Regolatore a CavoEliminazione DEI Guasti Sintomo Possibile Problema Soluzione Sintomo Possibile Problema SoluzioneWillkommen LieferumfangAufstellen DER Lautsprecher Herstellen DER VerbindungenSystemdaten Benutzung DES ControllersLautstärkeregelung HöhenFehlersuche Symptom Mögliches Problem Lösung Symptom Mögliches Problem Lösung852 2735-7331 Fax 852