Altec Lansing Comprehensive Troubleshooting for Speakers

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Troubleshooting

Symptom

Possible Problem

Solution

No Power

The power supply isn’t connected to a wall outlet

Insert the barrel connector from the power supply into the DC connector on

LED is lit

and/or the power supply connector is not plugged

the back of the Altec Lansing M602. After this connection is made, insert the

(AC Operation).

into the power supply jack on the back of the Altec

power supply into a wall outlet.

 

Lansing M602.

 

 

 

 

 

The surge protector (if used) isn’t powered on.

If the power supply is plugged into a surge protector, make sure the surge

 

 

protector is switched on.

 

 

 

 

The wall outlet is not functioning.

Plug another device into the same wall outlet to confirm the outlet is working.

 

 

 

 

The power isn’t turned on.

Turn on the Altec Lansing M602 by pushing the power button located on the

 

 

top of the unit. A LED will light when the power is on.

 

 

 

No sound

The volume is set too low.

The “+” and “–” buttons on the top of the Altec Lansing M602 are the master

is coming

 

volume controls. Press and hold the “+” button to increase the volume.

from speakers.

 

 

 

Check the volume level on alternate audio source device and set at mid-level.

 

 

 

 

 

 

The iPod is not correctly seated into the docking

Turn off the iPod, remove it from the docking station, reseat it, and turn it on

 

station.

again.

 

 

 

 

If using an alternate audio source, the audio source is

• Connect an alternate audio source — such as a CD player, MP3 player, or

 

not properly connected to the Altec Lansing M602 or

portable DVD player — to your Altec Lansing M602 by plugging one end of a

 

there is a problem with the alternate audio source.

3.5mm stereo cable to the line out of your portable device (if it has one) or

 

 

to the device’s headphone jack. Connect the other end to the input marked

 

 

“AUX” on the back of the Altec Lansing M602.

 

 

• Set the volume on the audio source at mid-level.

 

 

• Set the volume on the Altec Lansing M602 at minimum level and adjust

 

 

upward to a comfortable listening level.

 

 

 

There is a

The iPod is not correctly seated into the docking

Turn off the iPod, remove it from the docking station, reseat it, and turn it on

crackling sound

station.

again.

coming from

 

 

 

• Connect an alternate audio source — such as a CD player, MP3 player, or

speakers.

If using an alternate audio source, the audio source is

 

not properly connected to the Altec Lansing M602 or

portable DVD player — to your Altec Lansing M602 by plugging one end of a

 

there is a problem with the alternate audio source.

3.5mm stereo cable to the line out of your portable device (if it has one) or

 

 

to the device’s headphone jack. Connect the other end to the input marked

 

 

“AUX” on the back of the Altec Lansing M602.

 

 

• Set the volume on the audio source at mid-level.

 

 

• Set the volume on the Altec Lansing M602 at minimum level and adjust

 

 

upward to a comfortable listening level.

 

 

 

There is a

The operating system’s volume level is set too high.

Check the operating system volume level and decrease it if necessary.

crackling sound

 

 

coming from

 

 

speakers (when

 

 

connected to

 

 

PC or laptop).

 

 

 

 

 

The sound

The Altec Lansing M602’s volume level is set too high.

The “+” and “–” buttons on the top of the Altec Lansing M602 are the master

is distorted.

 

volume controls. Press and hold the “–” button to decrease the volume.

 

 

 

There is radio

The unit is too close to a radio tower.

Move the unit to see if the interference goes away.

interference.

 

 

 

 

 

Intermittent

The unit is located too close to a GSM cell phone.

Move the GSM cell phone away from the unit.

buzzing.

 

 

 

 

 

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Contents M602 Important Safety Instructions Connecting the Power Cord AC Wall SocketCustomer Service Altec Lansing M602 Ipod Speaker System Troubleshooting Symptom Possible Problem Solution Service Clientèle AvertissementConnexion DU Câble D’ALIMENTATION Prise Murale CA Consignes DE Sécurité ImportantesAltec Lansing M602 Système D’ENCEINTES Ipod Dépannage Symptôme Problème possible Solution GSMPrecaución AdvertenciaInstrucciones Importantes DE Seguridad Servicio AL ClienteAltec Lansing M602 Solución de problemas Síntoma Posible problema Cuidado AdvertênciaConectando O Cabo DE Força Soquete DE Parede CA Atendimento AO ClienteConteúdo da caixa Desenvolvido paraPosicionamento do Altec Lansing M602 Fazendo as conexõesDiagnóstico de Falhas Sintoma Possível Problema Solução Page A11483 R02