Pioneer VSX-D938TX Troubleshooting, Techno Tidbits and Problem-solving, Symptom, Cause, Remedy

Techno Tidbits and Problem-solving

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.

Symptom Cause Remedy

The power does not turn ON.

•The power plug is disconnected.

•The protection circuit may have been activated.

•Connect the power plug to the wall outlet.

•Disconnect the power plug from the outlet, and insert again.

The unit does not respond when the	• Static electricity caused by dry air.	• Disconnect the power plug from
buttons are pressed.		the outlet, and insert again.
No sound is output when a function	• Improper connections.	• Make sure the component is
is selected.		connected correctly (see p. 8-17).
	• Sound is muted.	• Press MUTE on the remote control.
	• The volume is turned down.	• Adjust MASTER VOLUME.
	• The TAPE 2 MONITOR is ON.	• Press the TAPE 2 MONITOR
		button.
	• Speakers are turned OFF.	• Press SPEAKERS (A/B) to select
		the speakers you connected.
	• DIGITAL/ANALOG switch is set	• Set SIGNAL SELECT (see p. 44)
	incorrectly.
No image is output when a function	• Improper connections.	• Make sure the component is
is selected.		connected correctly (see p. 8, 9).
	• The input source is not properly	• Press the correct function button.
	selected.

Considerable noise in radio	• Incorrect frequency.
broadcasts.	• The antenna is not connected.
	• AC-3 RF and/or digital cables are
	near the antenna terminals and
	wires.

•Tune in the correct frequency.

•Connect the antenna (see p.13).

•Route AC-3 RF and digital cables away from the antenna terminals and wires.

FM broadcasts

•The FM antenna is not fully extended or is poorly positioned.

•Weak radio signals.

•Fully extend the FM wire antenna, position for best reception, and secure to a wall.

•Connect an outdoor FM antenna (see p.13).

AM broadcasts

•The AM antenna is poorly positioned.

•Weak radio signals.

•Interference caused by other equipment (fluorescent lamp, motor, etc.).

•Adjust the direction and position for best reception.

•Connect an additional internal or external AM antenna (see p.13).

•Turn off the equipment causing the noise or move it away from the receiver.

•Place the antenna farther away from the equipment causing the noise.

Broadcast stations cannot be	• Weak radio signals.	• Connect an outdoor antenna (see
selected automatically.		p.13).
Sub woofer output is very low.	• Settings route signal away from	• To get more signal to the sub
	Sub woofer.	woofer set it to PLUS or choose
		SMALL for the FRONT speakers.

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