6 Troubleshooting
The HP Photosmart A310 series printer is designed to be reliable and easy to use. This section answers frequently asked questions about using the printer and printing without a computer.
●Printer hardware problems
●Printing problems
●Bluetooth printing problems
●PictBridge camera error messages
For troubleshooting information about using the
HP Photosmart software and printing from a computer, see the electronic Help. For information about viewing the electronic Help, see page 3.
For information about troubleshooting issues involving your camera, see the documentation that came with the camera.
Printer hardware problems
Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.
Note If you want to connect the printer to a computer, HP recommends using a USB cable of less than
3 meters (10 feet) in length to minimize injected noise due to potentially high electromagnetic fields.
The Attention light is flashing red.
Cause The printer requires attention. Try the following solutions.
Troubleshooting | 43 |
