3.For Europe only: Contact your local point of purchase. If the HP Photosmart has a hardware failure, you will be asked to bring it back to your local point of purchase. (Service is provided at no charge during the device limited warranty period. After the warranty period, you will be quoted a service charge.)
4.Call HP support. Support options and availability vary by device, country/region, and language.
HP support by phone
For a list of support phone numbers, see the phone number list on the inside of the front cover.
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the HP Photosmart. Be prepared to provide the following information:
●Device model number (located on the label on the front of the device)
●Device serial number (located on the back or bottom of the device)
●Messages that appear when the situation occurs
●Answers to these questions:
– Has this situation happened before?
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