My Bluetooth device cannot find the printer. Solution

Make sure the HP Bluetooth wireless printer adapter is plugged into the PictBridge port on the top of the printer. The light on the adapter is on solid when the adapter is ready to receive data, and flashes when communicating with a device.

The Bluetooth device may be too far from the printer. Move the device closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters (30 feet).

No page came out of the printer.

Solution The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. For a list of the file formats that the printer supports, see page 61.

Print quality is poor.

Solution The photo you printed may be low resolution. For better results in the future, set the device to a higher resolution, if possible. Be aware that pictures taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high- quality print.

The image printed with borders.

Solution The printing application installed on your device with Bluetooth wireless technology may not

Troubleshooting

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HP A310 My Bluetooth device cannot find the printer. Solution, No page came out of the printer, Print quality is poor