Sony NWZ-W262, NWZ-W263, NWZW262MEB, NWZW262WHI, NWZW263BLK, NWZW262BLK Customer support web sites

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WALKMAN User Guide

Getting Started

How to Use the Software

Music

Settings

Troubleshooting

Important Information

Specifications

Contents list

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Top page > Troubleshooting > Dealing with Troubles > Customer support web sites

Customer support web sites

If you have any questions or issues with this product, or would like information on items compatible with this product, visit the following web sites.

For customers in the USA:

http://www.sony.com/walkmansupport

For customers in Canada:

http://www.sony.ca/ElectronicsSupport/

For customers in Europe:

http://support.sony-europe.com/DNA

For customers in Latin America:

http://www.sony-latin.com/index.crp

For customers in other countries/regions:

http://www.sony-asia.com/support

For customers who purchased the overseas models:

http://www.sony.co.jp/overseas/support/

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Copyright 2011 Sony Corporation

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Contents NWZ-W262/W263 Getting Started Windows Explorer Drag-and-Drop How to Use the SoftwareContent Transfer Windows Media PlayerPlaying Music MusicDeleting songs Common Settings SettingsMusic Settings Possible Causes of Symptoms TroubleshootingDealing with Troubles Important Information Specifications SpecificationsContents list Cleaning Storing Data Specifications Contents System requirements About Windows operating system and Windows Media Player About battery chargingBefore first use About model names mentioned in this User GuideSelecting a topic to display How to use this User GuidePrinting out a Changing the font sizeSearching this User Guide Returning to a previousGo to page top Scenarios *1 Water Resistant SpecificationsWater resistant performance of this Walkman Not applicable Cleaning after useTo change the USB jack cover Operation flow to transfer music Transferring music using Windows Media PlayerTransferring music using Content Transfer Transferring music by drag-and-drop using Windows ExplorerFor details about supported file formats, see Details Turning on your Walkman Turning your Walkman on and offTurning off your Walkman Checking the remaining battery power Charging the batteryOPR lamp Details Hint Turning off your Walkman manually Extending the battery lifeAdjusting data format and bit rate Turning the volume downParts and controls During playback or pause When you turn on your WalkmanWhen you turn off your Walkman About the status of the OPR lampCondition indicated Status of OPR Sound Lamp Avls settingFormatting setting While connected to a computer or AC adaptorGo to page top How to install the earbuds Walkman How to place your Walkman on your earsHow to store your Walkman in the holder Compatible software Windows Media Player Bundled software Content TransferAbout the software Walkman GuideImporting music from CDs using Windows Media Player Copyright 2011 Sony Corporation Transferring music using Windows Media Player Related Topics Transferring music using Content Transfer Copyright 2011 Sony Corporation About the data hierarchy Transferring content using Windows ExplorerRelated Topics Playing music Go to page top Skipping to the previous/next song Skipping to the previous/next folder Shuffle playback Playing songs in a playlist Zappin playback What is Zappin Playback?Zappin playback Normal playbackChanging the playback time of song clips in Zappin playback Normal playback Starting Zappin playbackZappin short 4 seconds Zappin long 15 seconds Pausing playback during Zappin playbackReturning to normal playback Adjusting the volume Deleting songs Limiting the volume Avls Volume Limit Mode Description Setting the play modeHint What can I do to solve a problem?Customer support web sites List of symptoms and possible causes Operation of skip folder does not work There is insufficient volumeOperation There is no soundCopyright 2011 Sony Corporation Battery life is short PowerYour Walkman cannot charge the battery Your Walkman takes a long time to start Computer does not recognize your Walkman Connection to a computerYou cannot return to normal playback from Zappin playback ZappinIf you have any questions about this product Important product informationDeclaration of Conformity For users in France Copyright 2011 Sony Corporation Internal checks or repair Top page Important Information Precautions Caution About sample data *1 Top page Important Information Precautions Notice for usersPreventing hearing damage Road safetyConsideration for others Be changed without notice Top page Important Information Cleaning Notes on cleaning Cleaning the earbudsStoring data Displaying the information of your Walkman Upgrading the firmware of your WalkmanFormatting your Walkman Deleting the bundled software License and trademark notice Maximum recordable number of files or folders Approx SpecificationsSupported file format Maximum recordable number of songs and time ApproxMaximum recordable number of playlists Operating temperaturePower source Battery life continuous playbackContents System requirements Top page Specifications Specifications System requirements