Sony NWZW262BLK, NWZ-W263 Power, Battery life is short, Your Walkman cannot charge the battery

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WALKMAN User Guide

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Top page > Troubleshooting > Possible Causes of Symptoms > Power

Power

Battery life is short.

The operating temperature is below 5 °C (41 ºF).

Battery life becomes shorter as a result of the battery characteristics. This is not a malfunction.

Battery charging time is not sufficient.

Charge the battery until the OPR lamp goes off. The OPR lamp lights up during charging.

The volume level is high.

If you turn up the volume, battery life will become shorter, because this increases the consumption of battery power.

You have not used your “WALKMAN” for a prolonged period.

The efficiency of the battery will improve by repeatedly charging and discharging it.

When usable battery life becomes half the usual time, even after charging the battery fully, the battery should be replaced.

Consult your nearest Sony dealer.

When your computer enters a power saving mode such as the Sleep or Hibernation mode while your “WALKMAN” is connected via the USB cable, the battery of your “WALKMAN” will not be charged. Instead, your “WALKMAN” continues to draw power from the battery, discharging it.

Disconnect the USB cable after fully charging.

Prevent your computer from entering Sleep or Hibernation mode.

Your “WALKMAN” cannot charge the battery.

The USB cable is not connected to a USB connector on your computer properly. Disconnect the USB cable, and then reconnect it.

Use the supplied USB cable.

The battery is charged in an ambient temperature out of the range of 5 °C (41 ºF) to 35 °C (95 ºF).

Charge the battery in an ambient temperature of 5 °C (41 ºF) to 35 °C (95 ºF) [Details].

Your computer is not on. Turn on the computer.

Your computer has entered Sleep or Hibernation mode. Cancel the computer’s Sleep or Hibernation mode.

If the symptom that you encountered does not apply to those listed above, press the RESET button of your “WALKMAN” [Details] and reconnect it to the computer by using the USB cable (supplied).

You have not used your “WALKMAN” for more than a year.

Depending on the conditions under which your “WALKMAN” is used, the battery may have been deteriorated. Consult your nearest Sony dealer.

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Contents NWZ-W262/W263 Getting Started Windows Explorer Drag-and-Drop How to Use the SoftwareContent Transfer Windows Media PlayerDeleting songs MusicPlaying Music Music Settings SettingsCommon Settings Dealing with Troubles TroubleshootingPossible Causes of Symptoms Important Information Specifications SpecificationsContents list Cleaning Storing Data Specifications Contents System requirements About Windows operating system and Windows Media Player About battery chargingBefore first use About model names mentioned in this User GuideSelecting a topic to display How to use this User GuidePrinting out a Changing the font sizeSearching this User Guide Returning to a previousGo to page top Water resistant performance of this Walkman Water Resistant SpecificationsScenarios *1 Not applicable Cleaning after useTo change the USB jack cover Operation flow to transfer music Transferring music using Windows Media PlayerTransferring music using Content Transfer Transferring music by drag-and-drop using Windows ExplorerFor details about supported file formats, see Details Turning off your Walkman Turning your Walkman on and offTurning on your Walkman OPR lamp Details Charging the batteryChecking the remaining battery power Hint Turning off your Walkman manually Extending the battery lifeAdjusting data format and bit rate Turning the volume downParts and controls During playback or pause When you turn on your WalkmanWhen you turn off your Walkman About the status of the OPR lampCondition indicated Status of OPR Sound Lamp Avls settingFormatting setting While connected to a computer or AC adaptorGo to page top How to install the earbuds Walkman How to place your Walkman on your earsHow to store your Walkman in the holder Compatible software Windows Media Player Bundled software Content TransferAbout the software Walkman GuideImporting music from CDs using Windows Media Player Copyright 2011 Sony Corporation Transferring music using Windows Media Player Related Topics Transferring music using Content Transfer Copyright 2011 Sony Corporation About the data hierarchy Transferring content using Windows ExplorerRelated Topics Playing music Go to page top Skipping to the previous/next song Skipping to the previous/next folder Shuffle playback Playing songs in a playlist Zappin playback What is Zappin Playback?Zappin playback Normal playbackZappin short 4 seconds Normal playback Starting Zappin playbackChanging the playback time of song clips in Zappin playback Returning to normal playback Pausing playback during Zappin playbackZappin long 15 seconds Adjusting the volume Deleting songs Limiting the volume Avls Volume Limit Mode Description Setting the play modeHint What can I do to solve a problem?Customer support web sites List of symptoms and possible causes Operation of skip folder does not work There is insufficient volumeOperation There is no soundCopyright 2011 Sony Corporation Your Walkman cannot charge the battery PowerBattery life is short Your Walkman takes a long time to start Computer does not recognize your Walkman Connection to a computerYou cannot return to normal playback from Zappin playback ZappinDeclaration of Conformity Important product informationIf you have any questions about this product For users in France Copyright 2011 Sony Corporation Internal checks or repair Top page Important Information Precautions Caution About sample data *1 Top page Important Information Precautions Notice for usersConsideration for others Road safetyPreventing hearing damage Be changed without notice Top page Important Information Cleaning Notes on cleaning Cleaning the earbudsStoring data Displaying the information of your Walkman Upgrading the firmware of your WalkmanFormatting your Walkman Deleting the bundled software License and trademark notice Maximum recordable number of files or folders Approx SpecificationsSupported file format Maximum recordable number of songs and time ApproxMaximum recordable number of playlists Operating temperaturePower source Battery life continuous playbackContents System requirements Top page Specifications Specifications System requirements