Sony NWZ-W262, NWZ-W263 Connection to a computer, Computer does not recognize your Walkman

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Connection to a computer

The computer does not recognize your “WALKMAN.”

Your “WALKMAN” is not connected to the computer by using the supplied USB cable.

Connect your “WALKMAN” to the computer by using the supplied USB cable. If you use a USB cable other than the one supplied, it may not connect to the computer properly and the computer may not recognize your “WALKMAN.”

Your “WALKMAN” is not connected to the supplied USB cable properly.

Connect your “WALKMAN” to the supplied USB cable properly and firmly. Charging will start (the OPR lamp lights up in red) even if the connection was not made properly, but there is a possibility that the computer has not recognized your “WALKMAN.” In such a case, disconnect your “WALKMAN” from the supplied USB cable and then connect to the supplied USB cable again.

The remaining battery power is low or insufficient.

Recharge the battery. When you use your “WALKMAN” for the first time, or if you have not used your “WALKMAN” for a long time, it may take a few minutes to be recognized by the computer, even if charging has already started (the OPR lamp lights up in red). Check that the computer recognizes your “WALKMAN” after you have connected it to the computer for about 5 minutes.

Data cannot be transferred to your “WALKMAN” from your computer.

Your “WALKMAN” is not connected to the USB cable properly. Disconnect the USB cable, and then reconnect it.

There is not enough free space in the built-in flash memory.

Transfer any unnecessary data back to the computer to increase free space. For details on the maximum recordable number of files or folders, see [Details].

Songs with a limited playing period or play count may not be transferred due to restrictions set by copyright holders. For details on the settings of individual audio file, contact the distributor.

You may be attempting to transfer files that are not in a playable format. Transfer files in a playable format, see [Details].

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Copyright 2011 Sony Corporation

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Contents NWZ-W262/W263 Getting Started Content Transfer How to Use the SoftwareWindows Media Player Windows Explorer Drag-and-DropPlaying Music MusicDeleting songs Common Settings SettingsMusic Settings Possible Causes of Symptoms TroubleshootingDealing with Troubles Important Information Specifications SpecificationsContents list Cleaning Storing Data Specifications Contents System requirements Before first use About battery chargingAbout model names mentioned in this User Guide About Windows operating system and Windows Media PlayerSelecting a topic to display How to use this User GuideSearching this User Guide Changing the font sizeReturning to a previous Printing out aGo to page top Scenarios *1 Water Resistant SpecificationsWater resistant performance of this Walkman Not applicable Cleaning after useTo change the USB jack cover Transferring music using Content Transfer Transferring music using Windows Media PlayerTransferring music by drag-and-drop using Windows Explorer Operation flow to transfer musicFor details about supported file formats, see Details Turning on your Walkman Turning your Walkman on and offTurning off your Walkman Checking the remaining battery power Charging the batteryOPR lamp Details Hint Adjusting data format and bit rate Extending the battery lifeTurning the volume down Turning off your Walkman manuallyParts and controls When you turn off your Walkman When you turn on your WalkmanAbout the status of the OPR lamp During playback or pauseFormatting setting Avls settingWhile connected to a computer or AC adaptor Condition indicated Status of OPR Sound LampGo to page top How to install the earbuds Walkman How to place your Walkman on your earsHow to store your Walkman in the holder About the software Bundled software Content TransferWalkman Guide Compatible software Windows Media PlayerImporting music from CDs using Windows Media Player Copyright 2011 Sony Corporation Transferring music using Windows Media Player Related Topics Transferring music using Content Transfer Copyright 2011 Sony Corporation About the data hierarchy Transferring content using Windows ExplorerRelated Topics Playing music Go to page top Skipping to the previous/next song Skipping to the previous/next folder Shuffle playback Playing songs in a playlist Zappin playback What is Zappin Playback?Normal playback Zappin playbackChanging the playback time of song clips in Zappin playback Normal playback Starting Zappin playbackZappin short 4 seconds Zappin long 15 seconds Pausing playback during Zappin playbackReturning to normal playback Adjusting the volume Deleting songs Limiting the volume Avls Volume Limit Mode Description Setting the play modeHint What can I do to solve a problem?Customer support web sites List of symptoms and possible causes Operation There is insufficient volumeThere is no sound Operation of skip folder does not workCopyright 2011 Sony Corporation Battery life is short PowerYour Walkman cannot charge the battery Your Walkman takes a long time to start Computer does not recognize your Walkman Connection to a computerYou cannot return to normal playback from Zappin playback ZappinIf you have any questions about this product Important product informationDeclaration of Conformity For users in France Copyright 2011 Sony Corporation Internal checks or repair Top page Important Information Precautions Caution About sample data *1 Top page Important Information Precautions Notice for usersPreventing hearing damage Road safetyConsideration for others Be changed without notice Top page Important Information Cleaning Notes on cleaning Cleaning the earbudsStoring data Displaying the information of your Walkman Upgrading the firmware of your WalkmanFormatting your Walkman Deleting the bundled software License and trademark notice Supported file format SpecificationsMaximum recordable number of songs and time Approx Maximum recordable number of files or folders ApproxPower source Operating temperatureBattery life continuous playback Maximum recordable number of playlistsContents System requirements Top page Specifications Specifications System requirements