TROUBLESHOOTING
Check here before contacting customer service
Issue source | Symptom | Solution |
| Multiple FIPS codes are | Make sure your radio location |
Main unit - Radio | stored, but radio | mode is set to MULTIPLE option |
responds only to alerts |
| |
|
| |
| for one area |
|
channel
Cannot change the C° to
F° and back
Data does not match data on the main unit
channel
Press “RESET” after setting C/F
Initiate manual sensor search (Press and hold DOWN ( ▼) button on the Weather Station control panel
|
| 1Move unit close to the window as | |
|
| it lost NOAA reception | |
| CHECK OP message is | 2. Make sure when during the | |
Main unit - Radio | SAME radio programming you | ||
displayed | |||
| selected “SINGLE” or “MULTIPLE” | ||
|
| ||
|
| location and completed counties | |
|
| programming | |
| WEATHER/SNOOZE is | Make sure the telescopic antenna | |
Main unit - Radio | pressed, but there is no | is fully extended and the radio is | |
broadcast | set to the NOAA channel in your | ||
| |||
|
| area | |
| Radio did not receive the | Enable the TEST alert in your | |
Main unit - Radio | TEST signal from NOAA | radio, as it is disabled by default | |
| on Wednesday |
| |
Main unit - Weather | US Atomic Time signal is | Place unit by the window and | |
Station | not received | keep it there at least overnight | |
|
| The weather data may vary | |
| The weather readings | considerably due to different | |
Main unit - Weather | weather station are | environmental conditions and | |
different from the TV, | placement. | ||
Station | |||
radio or official weather | Check the placement tips included | ||
| |||
| reports | in this manual to site your weather | |
|
| sensors in the best possible way. | |
Remote sensor |
| Check batteries | |
(anemometer, rain |
|
| |
| Check location | ||
gauge or | Cannot locate remote | ||
| |||
temperature/humidity |
| ||
Press and hold DOWN ( ▼) | |||
sensor | |||
sensor) | button on the Weather Station | ||
| |||
|
| control panel to search for the | |
|
| signal form the remote sensor | |
| Cannot change the | Press “RESET” after setting the | |
|
|
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PRECAUTIONS
This product is engineered to give you years of satisfactory service if handled carefully. Here are a few precautions:
•Do not immerse the units in water.
•Do not clean the units with abrasive or corrosive materials. They may scratch the plastic parts and corrode the electronic circuits.
•Do not subject the product to excessive force, shock, dust, temperature, or humidity, which may result in malfunctions, shorter lifespan, damaged batteries, and damaged parts.
•Do not tamper with the product’s internal components. Doing so will invalidate the warranty and may cause damage. The product contains no
•Use only fresh batteries. Do not mix new and old batteries.
•Read the user's manual thoroughly before operating the product.
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