EN Troubleshooting Tips

RD2212 EN 2/21/05 2:12 PM Page 40

More Information

The player does not turn on when the PLAY button is pressed?

•Batteries may be inserted incorrectly.

•Batteries may be empty.

Skipping tracks or bad sound quality?

•Repeat, random or program function may be activated.

•There may be strong magnetic fields (e.g. too close to TV) near the unit.

•Low Battery level. Replace with new ones.

Cannot perform playback?

•LOCK function may be activated.

•There may be no mp3 tracks in the card or internal memory.

Cannot play tracks on the player?

•Track encoded bit rate may not be between 32 to 192 kbps for mp3 or between 64kbps to 128kbps for Windows Media Audio.

USB display does not appear when connected to computer?

•Check connection between your unit and the computer. ( Refer to the “USB Driver Installation; MusicMatch JukeboxTM Software” instruction manual)

•Check if the USB drivers are properly installed ( Refer to the “USB Driver Installation; MusicMatch JukeboxTM Software” instruction manual)

The player does not respond to key operations?

•Turn the player off by removing the batteries. Reinsert the batteries properly and turn the player on again to resume normal operations.

Note:

For better result, we recommend a constant encoded bit rate from 32 to 320kbps for mp3 and 48kbps to 128kbps for Windows Media Audio.

Nevertheless, your unit may play tracks encoded in variable bit rate (VBR).

Cannot playback tracks on the player.

•Make sure audio tracks are encoded in the mp3 or Windows Media formats at supported bitrates. Bitrates support by the player: mp3 – 32 to 320 kbps

wma – 48 to 160 kbps

•WMA files may be DRM protected and you don’t have the proper rights ( license) to play the files.

•Check the website and/or application help system of the music download service provider from where the content was purchased from for license acquisition details. For more information on how license acquisition works, go to www

.microsoft.com/windowsmedia/drm.

What does the PlaysForSure logo mean?

•PlaysForSure is a new logo program from Microsoft®. Consumers can match the PlaysForSure logo on a large selection of devices and online music stores. If you see the logo, you’ll know your digital media will play for sure. For more information on the Microsoft PlaysForSure program, visit www.PlaysForSure.com.

Note:

Under some rare circumstances, your unit

might report less memory than is available for storing music files. If this happens, format the device to recover all the memory.

Note:

This unit may temporarily cease to function if

subjected to electrostatic disturbance. To resume normal operation, it may be necessary to cycle the power off and back on or to remove and reinstall the batteries.

!Warning:Formatting the device will erase all stored contents.

Backup all the valuable files before doing so.

•For more information on RCA PlaysForSure devices, visit www.rca.com (TODO… need the correct web link here to the rca site.)