Getting Started
3.Select the PBX that you want to connect to. Click the down arrow to view all available PBXs.
4.Click the OK button.
You have now successfully connected MATWorX 32 to the PBX.
Troubleshooting a Failed Connection
The following bulleted list provides possible reasons for a failed connection between your computer and the PBX, as well as the action required to correct the problem.
◆Have you created a hardware link between your PC and the PBX?
Yes - Go to the next bullet item.
No - MATWorX 32 will not operate properly until the hardware link is made. Linking your PC to the PBX is an important part of the PBX installation. This is different from configuring the communication settings between your PC and the PBX like what is established using the PBX Configuration Wizard. Please read the NEAX2000 IVS MAT Operation Guide for complete instructions on setting up the hardware link.
I don’t understand the question - Your PC and the PBX need to be joined by communications hardware. For example, when the PC is located near the PBX, it is best to link them directly using a serial cable. When the PC is located away from the PBX, they must be linked over a telephone line, using modems in the PC and PBX.
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