NEC NEAX2000IVS manual Busy Signal

Page 41

Getting Started

PBX power is off

A valid station number is not assigned to the built-in PBX modem

Busy Signal

Action: Listen to the modem while it dials to determine that a busy signal is received. Reasons:

Incorrect phone number

PBX modem is being accessed by another user

Ring and Answer, but no connect

message

Action: Listen to the modem while it dials to determine that the PBX answered. Watch for a Connect message.

Reasons:

PC modem's highest speed is less than the PBX modem's speed

Inappropriate initialization string

Connect message, but no carrier detect

message

Action: Listen to the modem while it dials to determine that an answer was received. Watch for the Connect message, followed by the Carrier Detect message.

Reason: Possible incorrect PBX command. Do not use PBX Command 40, YY=11, Second Data = 5.

Note: If you are an advanced user, you can change any of the PBX configuration settings using the PBX Configuration dialog. This dialog is accessed from the PAM by selecting PBX Configuration from the Edit menu, then selecting Dialog View.

 

MATWorX 32 User’s Guide

Page 34

NDA-24215 Revision 1.0

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Contents NEC America, Inc MATWorX User’s GuideNEC America, Inc Liability DisclaimerNEAX2000 IVS PBX Access Module PAM Appendix B List of Figures Title How This Guide is Organized About This GuidePurpose of This Guide MATWorX 32 User’s Guide About This Guide This page is for your notes What’s MATWorX 32? MATWorX 32 OverviewMATWorX 32 Tools PBX Configuration WizardAdd-Ins Mach Script EditorMATWorX 32 Applications PBX Access Module PAMScheduler DESIWorXNavigating Through the MATWorX 32 Taskbar Introduction to Working in WindowsSystem Menu PBX MenuStation Menu Features MenuNumber Plan Menu Trunk MenuApplications Menu Add-Ins MenuHelp Menu Working with MATWorX 32 Dialogs and Buttons MATWorX 32 Overview MATWorX 32 Overview MATWorX 32 Overview Print Preview Dialog Printing a ReportThis page is for your notes System Requirements Installing MATWorXMATWorX 32 Installation Instructions Run Dialog Click Next. The Welcome dialog displays Figure Readme Information Dialog Select Program Folder Dialog Setup Progress Windows This page is for your notes Starting MATWorX Getting StartedYou have now successfully started MATWorX Using the PBX Configuration Wizard Connecting to a NEAX2000 IVS PBXEstablishing the Connection PBX Configuration Wizard DialogTroubleshooting a Failed Connection Direct Connection Don’t understand the question OnceNo Dial Tone Modem ConnectionBusy Signal Exiting MATWorX Disconnecting from the PBXThis page is for your notes What’s the PAM? PBX Access Module PAMPAM Communication Overview PAM Communication Flow PAM Online HelpAccessing PAM Online Help What’s an Add-In? Add-InsFour Categories of Add-Ins FeaturesEnhanced Features Wizards CommandsAdd-Ins Manager Dialog Installing an Add-InRemoving an Add-In Starting an Add-InAdd-In Removed Dialog Add-In Online Help This page is for your notes What’s the Mach Script Editor? Mach Script EditorMach Script Editor Online Help Starting the Mach Script EditorWhat’s a Scheduler? SchedulerScheduler Online Help Starting the SchedulerAccessing Scheduler Online Help This page is for your notes What’s DESIWorX? DESIWorXDESIWorX Online Help Accessing DESIWorX Online HelpStarting DESIWorX MATWorX 32 Online Help Online Help FeaturesAccessing the Online Help System Dialog-level Help Main Help ContentsWhat’s This? Help Tool TipsTip Printing Help TopicsThis page is for your notes Appendix a Extended Command Set Extended Command Set Extended Command Set This page is for your notes Series 100 Error Codes Appendix B Error CodesSeries 200 Error Codes currently not implemented Series 300 Error Codes Error Codes Series 400 Error Codes Error Codes Figure C-1 Directory and File Structure Appendix C Directory and File StructureAddIns where Add-In files are located Directory and File Structure This page is for your notes