NETGEAR SC101 manual Common Problems and Solutions, Frequently Asked Questions

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Reference Manual for the NETGEAR Storage Central SC101

Common Problems and Solutions

The table below lists common problems, and recommended actions.

Problem

Action

 

 

 

The SC101 is not working.

1.

Is the SC101 on, and does it have power?

 

 

See “Restoring the Default Configuration” on page 7-6.

 

2.

Is the SC101 status light lit?

 

 

See page 2-4.

 

3.

Is the SC101 connected correctly?

 

 

See “Installation and Basic Configuration” on page 3-1.

New installation: I cannot access SC101

1.

Is the SC101 software installed correctly?

from my computer.

2.

Did you cancel “Hardware Found” prompts during

 

 

installation?

 

 

Remove the software and re-install it. Go to “Installation

 

 

and Basic Configuration” on page 3-1.

The SC101 worked before, but now it

1.

Reboot the PC.

doesn’t.

2.

If the problem persists, reboot the router first, then the

“Add letter drive failed” message appears

 

SC101, and then the PC.

when creating a drive.

 

 

Drive used to work, now it doesn’t get a

 

 

drive letter, and it doesn’t show up in

 

 

Windows Explorer.

 

 

 

 

I am using a DHCP server, and the SC101

Either reboot the SC101 or restart the network so that the

either fails to get an IP Address or gets an

DHCP server clears this problem. The SC101 requires DHCP;

IP Address conflict.

you cannot use the SC101 on a network that has static only IP

 

addresses.

Frequently Asked Questions

I cannot remember the SC101’s administration password.

The default administration login (admin) uses a default password of “password”. You can reset the SC101 to its default password with the Reset button. See “Restoring the Default Configuration” on page 7-6.

7-2

v1.0, September 2005

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Contents Reference Manual for the Netgear Storage Central SC101 Technical Support Product and Publication Details V1.0, September Contents Appendix a Specifications Chapter About This Manual Audience, Scope, Conventions, and FormatsManual Scope How to Use This Manual How to Print this Manual Printing a Page in the Html ViewAbout the Storage Central SC101 Key FeaturesChapter Introduction Support for StandardsWhat’s In the Box? System RequirementsFront Description Following table describes the front cover informationBack Description Following table describes the rear label informationPushed once, it reboots the SC101 Page Chapter Installation and Basic Configuration Installation OverviewFirst, Install a Hard Disk and Connect the SC101 Verify the Hard Disk Is Set to Cable SelectInstall the Hard Disk Connect the hard disk cables Connect the SC101 to Your Network Next, Install the SC101 SoftwareBefore You Begin Reference Manual for the Netgear Storage Central SC101 Now, Create Disk Space for PCs That Will Use the SC101 Using the Status Bar and Context Sensitive Help Always restart your network in this sequence Troubleshooting TipsTechnical Support Check the status lights to verify correct operationPage Chapter Management Storage Application ScenariosExpanding PC Disk Storage Easy Access to Photos, Music, or Videos Protecting Against Data Loss Understanding the Product Update Features Updates Storage Central Manager Location FirmwarePage Chapter Configuration Configuration Option Available Tasks CommentUsing the Wizard Setup Mode Creating a New Drive Managing an Existing Drive Reference Manual for the Netgear Storage Central SC101 Attaching Drives Chapter Advanced Configuration Using Advanced Configuration Options Checking Storage Central Status Creating or Managing Drives Firmware Upgrade View/Attach Available DrivePage Basic Functioning Chapter TroubleshootingStorage area network has no power No lights are lit on the storage area networkCommon Problems and Solutions Frequently Asked QuestionsWhat does the Reset button on the back panel do? Reference Manual for the Netgear Storage Central SC101 Can I un-mirror a mirrored drive? Restoring the Default Configuration Appendix a Specifications Specifications for the SC101Page Appendix B Related Documents
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Manual 29 pages 35.43 Kb Manual 2 pages 44.73 Kb

SC101 specifications

The NETGEAR SC101 is a network-attached storage (NAS) device designed to simplify data storage and sharing within a home or small office environment. It provides an efficient solution for users looking to centralize their files, making them accessible from multiple devices connected to the same network.

One of the main features of the SC101 is its user-friendly interface that allows for easy setup and administration. It supports Windows, Mac OS, and Linux operating systems, ensuring compatibility with a wide range of devices. This versatility makes it an attractive choice for households and small businesses that utilize different systems. The SC101 also implements a simple drag-and-drop file management system, enabling users to effortlessly store and retrieve their data.

The device is built with two bays, accommodating standard hard drives that can be customized based on the user's storage needs. This flexibility enables users to start with a single drive and expand their storage capabilities as required. The SC101 supports both RAID 0 and RAID 1 configurations, allowing for a balance between performance and data redundancy. RAID 0 offers enhanced speed, while RAID 1 mirrors data, providing a level of protection against drive failures.

Connectivity is another highlight of the SC101. It features an Ethernet port that connects to the network, with support for various protocols including TCP/IP and UDP. Users can access their files from any computer on the network or even remotely, providing enhanced accessibility for team collaboration or personal use. The built-in web-based management interface also enables users to manage user accounts and permissions, ensuring security and controlled access to data.

In terms of performance, the SC101 utilizes a 480 MHz processor and 64 MB of RAM, which helps in delivering satisfactory performance for file transfers. While it may not compete with modern storage solutions or high-speed drives, it facilitates efficient data retrieval suitable for home and office environments.

Overall, the NETGEAR SC101 is a practical NAS solution that combines central file storage, easy management, and essential data protection features. Its compatibility with various operating systems, support for RAID configurations, and user-friendly setup make it a solid choice for users seeking to enhance their data storage capabilities without the complexity often associated with high-end NAS systems.