Troubleshooting, Common problems | Panasonic SC-HC55DB, SC-HC35

Troubleshooting

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the following guide do not solve the problem, consult your dealer for instructions.

Common problems

Incorrect display or play will not start.

≥You have not inserted the disc properly. Insert it correctly.

≥The disc is scratched or dirty (Tracks skipped).

≥There is moisture on the lens. Wait for about an hour and then try again.

MP3 cannot be read.

≥You may not be able to play MP3 if you have copied a multi-session disc that has no data between sessions.

≥When creating a multi-session disc, it is necessary to close the session.

≥The amount of data on the disc is too small. Set the amount of data to above 5 MB.

Noise is heard or no sound.

≥While playing MP3, noise may occur if the recording is poor.

≥Keep this unit away from mobile phones if the interference is apparent.

≥Turn the volume up.

≥Switch the unit off, check and correct the connection and then switch the unit on. Causes include straining of the speakers through excessive volume or power and using the unit in a hot environment.

Humming heard during play.

≥An AC mains lead or fluorescent light is near the cords. Keep other appliances and cords away from this unit’s cables.

A beat sound or noise is heard while receiving radio broadcast.

≥Switch the television or other audio player off or separate it from the unit.

≥Switch the portable audio player off if connected to the EXT-IN AUX port.

[HC35] A low hum or noise is heard during AM broadcast.

≥Keep the antenna away from other cables and cords.

≥Keep the AM antenna away from the unit.

The picture on the television near the unit disappears or stripes appear on the screen.

≥The location and orientation of the antenna are incorrect.

≥The television antenna wire is too close to the unit. Separate the antenna wire of the television from the unit.

No response when remote control buttons are pressed.

≥Check that the battery is inserted correctly (> 3).

[HC55] Open/close sensor

The sliding door does not open (or malfunctions).

≥Is the unit turned on?

≥Is the open/close sensor turned off? (> 9)

≥During CD playback or pause, the CD operation side of the sliding door will not open.

≥The open/close sensor may not react to dark objects.

≥Depending on the lighting, the open/close sensor may malfunction.

In this case, try moving the unit to a different place. (Do not place this unit under strong lighting, e.g., direct sunlight or fluorescent lights, etc.)

≥When the open/close sensor is on, the sliding door may open/ close while operating the buttons on the top of the unit.

In this case, use the remote control.

The open/close button lights are flashing.

≥If there is an object close to both open/close sensors, both open/close button lights will flash and the open/close sensor will not function.

In this case try the below:

jChanging the sensor setting to “MODE 1”. (> 9)

jMove the unit away from the object, or vice versa. (It will take a few seconds for the unit to check if the clearance is sufficient.)

The open/close sensor sound effect cannot be heard when the sliding door opens/closes.

≥This is normal while listening to the radio, during playback, etc. or when linked to a Bluetooth® device.

RQTX1267

SC-HC35, SC-HC55DB specifications

The Panasonic SC-HC55DB and SC-HC35 are two of the latest compact audio systems designed to deliver exceptional sound quality in a stylish and space-saving design. These models are perfect for those who seek a combination of modern aesthetics and technologically advanced features.

Starting with the SC-HC55DB, this model stands out with its sleek and slender design, making it an attractive addition to any room. The system comes equipped with a powerful 20W output, ensuring clear and impactful sound reproduction. The SC-HC55DB features Bluetooth connectivity, allowing you to stream music wirelessly from your smartphone or tablet with ease. The built-in CD player adds versatility, enabling you to enjoy your favorite CDs while the USB port allows for direct playback of digital music files.

The sound quality of the SC-HC55DB is further enhanced by the Panasonic Clear Sound Design. This technology helps to produce a balanced audio experience by optimizing bass response and clarity, providing an immersive listening environment. The system also includes FM radio functionality, giving you access to local broadcasts.

The SC-HC35 embodies a similar ethos of compact audio excellence. Like its counterpart, the SC-HC35 boasts a stylish profile that fits seamlessly into any decor. Although it has a slightly lower power output, the 20W performance still ensures high-quality audio playback. The Bluetooth capability allows users to stream their favorite tracks wirelessly, while the USB port and CD player offer flexibility in playback options.

In addition to these features, both models come with a user-friendly remote control, making it easy to navigate between functions without getting up. The integration of Panasonic's advanced audio technologies in both the SC-HC55DB and SC-HC35 provides a rich and satisfying sound experience, whether you're listening to music, enjoying a movie, or tuning into the radio.

Both systems also emphasize energy efficiency, with automatic shut-off features that help to reduce power consumption. Therefore, regardless of whether you choose the SC-HC55DB or the SC-HC35, you're investing in an audio system that not only delivers top-tier sound but also supports eco-friendly practices.

In conclusion, the Panasonic SC-HC55DB and SC-HC35 are excellent choices for anyone looking to enhance their audio experience in a compact package. With cutting-edge technology, versatile playback options, and stylish designs, these systems represent Panasonic's commitment to quality audio solutions for every home.