14 | Getting help |
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Frequently Asked Questions
If you have BitDefender Antivirus Scanner for Unices performing a regular update, this time should be recent enough. If not, this is a good moment to update you antivirus.
3.When I try to update the virus definitions/scanning engines, I always get this “No update available” message. Why?
Make sure you are not running the update as an unprivileged user, (a.k.a. not root), because, if this is the case, you do not have write rights in the Plugins directory. This is a normal and secure behavior.
There is really no update available at that time, especially if you are running the update very, very often.
4.How often the updates are released and how can I have always the latest updates? How do I know when updates are released?
New updates are released as soon as new malwares are identified, which happens every few hours. BitDefender Antivirus Scanner for Unices can be configured to check for updates every few hours, using the cron daemon.
5.When I try move infected or suspected files to quarantine zone, I get a “move failed” in the log file. Why?
Make sure you have the proper rights on the quarantine directories, i.e. the directories must be writable for the users who want to use the quarantine facility. The default install creates the quarantine directories with rwx access rights for all users. If you are an admin of the Linux system, and use the quarantine facility, make sure to check from time to time those directories, and delete all unneeded files, to free up disk space.
6.Why bdscan does not scan symbolic links?
bdscan does not follow the symbolic links, neither for files, nor for directories. This behavior avoids unauthorized disk access and also the recursive loops, especially for /dev and /proc directories.
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