Unisar 1.24.1867 manual Contact information, Web addresses, Address, Softwin GmbH

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15	Getting help	Support

15.3. Contact information

Efficient communication is the key to a successful business. For the past 10 years SOFTWIN has established an indisputable reputation in exceeding the expectations of clients and partners, by constantly striving for better communications. Please do not hesitate to contact us regarding any issues or questions you might have

15.3.1. Web addresses

Sales department: <sales@bitdefender.com>

Technical support: <support@bitdefender.com>

Documentation: <documentation@bitdefender.com>

Security reports: <security@bitdefender.com>

Product web site: http://linux.bitdefender.com

Product archives: http://download.bitdefender.com/linux

Local distributors: http://www.bitdefender.com/partner_list

BitDefender Knowledge Base: http://kb.bitdefender.com

15.3.2. Address

The BitDefender offices are ready to respond to any inquiries regarding their areas of operations, in matters both commercial and general. Their respective adresses and contacts are listed below.

Germany

Softwin GmbH

Karlsdorfer Straße 56 88069

Tettnang

Technischer Support: <support@bitdefender.de>

Vertrieb: <vertrieb@bitdefender.de>

Phone: 07542/94 44 44

Fax: 07542/94 44 99

Product web site: http://www.bitdefender.de

Spain

Constelación Negocial, S.L

C/ Balmes 195, 2ª planta, 08006

Barcelona

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Contents Users Guide Users Guide As every cat owner knows, nobody owns a cat BitDefender Antivirus Scanner for Unices Table of Contents Real life usage UninstallConfiguration file Testing BitDefender BitDefender integrationProduct registration UpdatesFrequently Asked Questions Support Best practicesBitDefender Antivirus Scanner for Unices Viii End User Software License Agreement End User Software License Agreement End User Software License Agreement Xii Typographical conventions PrefaceConventions used in this book Command AdmonitionsBook structure Request for Comments Description and features Description and features Why BitDefender? OverviewData Security Division Softwin Description Product features BitDefender Antivirus Scanner for UnicesKey Features Scanning mechanism More in the manualFeatures Installation Installation Hardware system requirements PrerequisitesSystem requirements Linux convention Package naming conventionSoftware system requirements Linux requirementsFreeBSD convention Installation Test the rpm and deb packages Package installationTest the package for integrity Test the self-extractable archive Test the FreeBSD tbz packageInstall the deb package Install the packageInstall the rpm package Install the self-extractable archiveAdditional parameters Installer Install the FreeBSD packageConfigures the quarantine directory Uninstall the deb package UninstallUninstall the rpm package Uninstall using the self-extractable archiveUninstall from the ports collection Uninstall the FreeBSD packageUninstall a package downloaded locally Using BitDefender Using BitDefender Configuration file System versus User configurationMore about triggered update Key DescriptionUsing07 BitDefender Regular users and quarantineUsing BitDefender Product registrationEicar online resources Testing BitDefenderScan an executable file Command output will be the following Scan an archiveScan a mailbox Tmp/mail.mbox Scan a regular file Real life usageVirus scanning Scan a directory Scan the entire system Scan the archives Actions on archivesScan the mailbox Using the log file ReportGet more information Display the virus listVirus submission Display the product versionDesktop integration Midnight CommanderBitDefender integration Do not break the last line Different installation pathKDE Konqueror Krusader Action on file in KonquerorROX-Filer Krusaders User ActionsPine Pine Information CenterWhat to do with infected emails This is how the screen should look likeExit Status Interval 1,254 Evolution BitDefender pipe bdscanpipeKMail Server integration Filter actions in KMailMailScanner Qmail-Scanner installationMailScanner installation Amavisd-new Change it to the following formAmavisd-new installation Using Run the triggered update UpdatesTriggered update Regular updatesEdit the cron table Manual update Http proxyOrder to extract the updates Check the expiration date Product registrationTrial License License for home or personal use License for commercial use Best practices Best practices Getting help Getting help Frequently Asked Questions Getting help BitDefender Knowledge Base SupportSupport department Address Contact informationWeb addresses Softwin GmbHRomania BitDefender LLCGetting help Manual Pages Manual Pages Options SynopsisDescription Manual Pages Actions Examples FilesBugs See alsoManual Pages Glossary Disk drive Command lineCookie DownloadFilename extension EventsFalse positive HeuristicNon-heuristic Macro virusMail client Packed programsScript PortReport file Startup itemsVirus definition UpdateVirus Worm