Chauvet QSPOT user manual General Maintenance, Returns Procedure, Claims

Page 19

General Maintenance

To maintain optimum performance and minimize wear fixtures should be cleaned frequently. Usage and environment are contributing factors in determining frequency. As a general rule, fixtures should be cleaned at least twice a month. Dust build up reduces light output performance and can cause overheating. This can lead to reduced LED life and increased mechanical wear. Be sure to power off fixture before conducting maintenance.

Unplug fixture from power. Use a vacuum or air compressor and a soft brush to remove dust collected on external vents and internal components. Clean all glass when the fixture is cold with a mild solution of glass cleaner or Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue. Apply solution to the cloth or tissue and drag dirt and grime to the outside of the lens. Gently polish optical surfaces until they are free of haze and lint.

The cleaning of internal and external optical lenses and/or dichroics must be carried out periodically to optimize light output. Cleaning frequency depends on the environment in which the fixture operates: damp, smoky or particularly dirty surrounding can cause greater accumulation of dirt on the unit’s optics. Clean with soft cloth using normal glass cleaning fluid. - Always dry the parts carefully. - Clean the external optics at least every 20 days. Clean the internal optics at least every 30/60 days.

Returns Procedure

Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued. Package must be clearly labeled with a Return Merchandise Authorization Number (RMA #). Products returned without an RMA # will be refused. Call CHAUVET and request RMA # prior to shipping the fixture. Be prepared to provide the model number, serial number and a brief description of the cause for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is the customer’s responsibility. CHAUVET reserves the right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.

Note:

If you are given an RMA #, please include the following information on a piece of

 

paper inside the box:

 

1)

Your name

 

2)

Your address

 

3)

Your phone number

 

4)

The RMA #

 

5)

A brief description of the symptoms

Claims

Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim for items such as missing component/part, damage not related to shipping, and concealed damage, must be made within seven (7) days of receiving merchandise.

Q-Spot™ 150-LED User Manual

19

9/22/2009 3:57 PM

Image 19
Contents Snapshot Table of Contents Unpacking Instructions What is includedAC Power Before YOU BeginReplace with same parts Safety InstructionsIntroduction FeaturesDMX Channel Summary Product Overview Product Dimensions Fuse Replacement SetupReplacing Gobos Gobo and Color Wheel Diagrams DMX Data Cable Cable ConnectorsFixture Linking Data CablingMaster/Slave Fixture Linking Pin to 5-Pin Conversion ChartSetting up a DMX Serial Data LinkRigging Mounting OrientationNavigating the Control Panel Operating InstructionsIntro Menu MapOperation Master/Slave Mode Master Sound, Master Auto Menu Functions Service Functions To test the fixtureTo reset the fixture To restore all settings to their factory defaultsAdvanced 16-bit Basic 8-bit Appendix Setting the DMX Starting AddressDMX Primer Returns Procedure General MaintenanceClaims Technical Support Spot 150-LED TroubleshootingExploded View Power Photometrics Technical Specifications