Cisco Systems 520 manual Symptom Problem Solutions

Page 56

Chapter 5 Troubleshooting

Problems After the Router Is Running

Table 5-2

Problems After the Router Is Running (continued)

 

 

 

 

 

 

Symptom

 

Problem

Solutions

 

 

 

 

Connection to the xDSL line is

A cable-related problem:

•

Check that the Ethernet port is not configured to

intermittent or lost. (The ADSL CD

•

Disconnected cable.

 

be administratively down.

LED on the front panel is off.)

 

 

•

Damaged cable.

•

Check that the device connected to the Ethernet

 

 

 

 

 

port is connected, powered on, and properly

 

 

 

 

 

 

 

 

 

 

configured.

 

 

 

 

• Check that the connectors at both ends of the

 

 

 

 

 

cable are secure.

 

 

 

 

• Check whether the cable is physically damaged.

 

 

 

 

 

If it is damaged, order another cable from Cisco

 

 

 

 

 

Systems or replace it with a similar cable.

 

 

 

 

Connection to the xDSL line or WAN

Problem with xDSL or WAN

•

Check all passwords and device names to make

is lost. (The ADSL CD LED and the

service.

 

sure that they are correct.

LAN—FE0, FE1, FE2, or

 

 

•

Contact your DSL line or WAN service provider

FE3—LEDs on the front panel are

 

 

 

 

 

to determine whether there is a problem with the

off).

 

 

 

 

 

 

 

 

ADSL or WAN service.

 

 

 

 

 

 

 

 

 

 

 

Cisco Secure Router 520 Series Hardware Installation Guide

5-4

OL-12892-01

 

 

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Contents Cisco Secure Router 520 Series Hardware Installation Guide Americas HeadquartersPage N T E N T S Specifications D E OL-12892-01 Organization ObjectiveAudience Troubleshooting ConventionsWarnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla SicurezzaAviso Instruções Importantes DE Segurança Guarde Estas InstruçõesGEM Disse Anvisninger Xii Related Documentation Obtaining Documentation and Submitting a Service Request Router Models Cisco Secure Router 520 Ethernet-to-Ethernet RoutersProduct Overview Router Models Cisco Secure Router 520 ADSL-over-POTS Routers Cisco Secure Router 520 Series Router-Back PanelCisco Secure Router 520 ADSL-over-ISDN Routers Hardware Features Color Description Router LED Indicators on the RoutersSerial Number Label Location Integrated 802.11b/g Radio Module-Wireless Routers Only WlanFeature Summary Feature DescriptionRouter Memory Router Hardware SecurityRegulatory Compliance OL-12892--01 Preinstallation Information Safety Warnings and GuidelinesAdditional Warnings for Wireless Routers Statement 245BPreventing Electrostatic Discharge Damage General Safety Guidelines for Wireless RoutersPreventing Damage to the Router Unpacking the Box Preparing for Installation What to Do NextOL-12892--01 Connecting a Radio Antenna to a Wireless Router Placing the Router on a DesktopMounting the Router on a Wall Front panel facing upward Mounting-screw holesMounting the Router in a Rack Guidelines for Mounting the Router on a Wall231447 Router Mounting Procedures What to Do Next OL-12892-01 Router Installation Typical InstallationInternet Installing the Cisco Secure Router 520 ADSL-over-POTS Router Router Installation Typical Installation Installing the Cisco Secure Router 520 ADSL-over-ISDN Router Connecting a Server, PC, or Workstation NICConnecting an External Ethernet Switch Optional Connecting to an Ethernet SwitchConnecting a Broadband Modem Connecting to a Broadband ModemConnecting an Adsl Line-ADSLoPOTS Port Connecting the ADSLoPOTS Port to an Adsl LineConnecting an Adsl Line-ADSLoISDN Port Connecting the ADSLoISDN Port to an Adsl Line Connecting the AC Adapter Connecting the AC Adapter Connecting a Terminal or PC to the Console Port Connecting an Asynchronous Modem to the Console Port11 Connecting an Asynchronous Modem to the Console Port Verifying Router Operation LEDs to Check Normal PatternsBefore You Call Your Cisco Reseller Type of InformationProblems During First Startup Symptom Problem SolutionsProblems After the Router Is Running SpecificationsSymptom Problem Solutions Router Power Router SpecificationsDescription Design Specification Pin Function LAN Port PinoutsIntegrated 802.11b/g Radio Module Console Connector Pinouts Adsl Port Connector PinoutsRJ-45 Pin Function DB-9 Pin RJ-11 Pin Function RJ-45 PinCable Specifications Ethernet Cable SpecificationsMaximum Cable Length Type CategoryNumerics IN-2 IN-3 IN-4
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