Plantronics W440-M Making Calls With Your Headset and PC, Software Installation, Auto Answer

6 Making Calls With Your Headset and PC

Software Installation

It is highly recommended that you install the Plantronics software. Though your Savi system will operate without the software, it will limit the system’s full capabilities.

Install the Plantronics software to enable remote call answer/end with compatible softphones. The software can be downloaded at plantronics.com/software.

After installation, to visit the Plantronics control panel, click on Start > Programs > Plantronics > Plantronics Control Panel.

Auto Answer

Auto answer saves the user a button press to establish the radio link between headset and adapter.

The Savi W440-M is supplied with auto answer NOT SELECTED as the default. When auto answer is set to NOT SELECTED you must press the headset call control button to answer an incoming call. When Auto Answer is set to SELECTED an incoming call will be answered when the headset is removed from the charge cradle.

Making Calls With Your Headset and PC with Microsoft Lync/Office Communicator

To place a call	1.	Short press call control button on headset
	2.	Dial number using Microsoft Lync/Office
		Communicator
To answer a call	Short press call control button on headset
To end a call	Short press call control button on headset

*Consult Microsoft Lync/Office Communicator Help for more information on how to place a call.

Note You can also answer calls directly from Microsoft Lync/ Office Communicator by clicking on the Call Alert that appears on your PC screen. In this case the call will be directed to the default speakerphone which may not be your headset. Consult Microsoft Lync/Office Communicator Help for more information.

Softphone Support

Remote call answer/end from the Savi headset is available for all softphones with no additional steps by the user except Skype™. For a list of compatible softphones visit plantronics.com/software.

For Skype support, please follow these steps:

1Skype will display the following message during the install of Plantronics Unified Runtime Engine “PlantronicsURE.exe wants to use Skype”. Choose “Allow Access” to connect.

2You can also check Savi W440-M Skype connection status by going to Skype and checking the Tools > Options > Advanced > Advanced Settings > ”Manage Other Programs Access” setting.

Plantronics Savi User Guide 12