Cyclone MKV 2 Multimedia Adapter
Troubleshooting:
No display or sound output to TV:
This problem may have several causes.
Please check that you have selected the correct AV channel on your TV that is assigned with the input port.
For example, if you have connected the device to the TV through the ports labelled AV3, select Channel AV3.
If you have determined that the device has been connected correctly, it may be set to the incorrect video output mode. To select a different video output mode, press the “TV System” button on the Cyclone remote control. Wait a few moments for your TV and media player to implement the changes.
Repeat this procedure until video output is correctly displaying on the TV.
The display output is in black and white:
This is a common problem in which your TV maybe set to a different encoding system to your media player and is not a serious issue.
To solve this issue go to the setup menu and navigate to Video. Scroll down to Video System and select the appropriate encoding system.
For example; if your TV runs on PAL then select the PAL option. Like wise, if your TV is running on NTSC then select the NTSC option
Media files are only partially listed in the browser:
The media filter function may be active. When the media filter is active only the media files types that correspond to the active media filter are displayed.
For example; if you select the media filter “Music”, then only audio media files will be displayed. No image or movies files will be displayed.
If you want to view all supported media files, select the “ALL” media filter.
Screen goes blank during a firmware update:
On rare occasions, the display via HDMI is incorrect during a firmware update.
Please ensure that the device is also connected to your TV via the supplied composite cable during the firmware update. When the screen goes blank, select the composite connection as the active input on your TV.
Unable to copy files onto an external storage device:
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