HP 2740P manual Cannot connect to a preferred network, Network status icon is not displayed

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Cannot connect to a preferred network

Windows can automatically repair a corrupted WLAN connection:

●If there is a network status icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Diagnose and repair from the menu.

Windows resets your network device and attempts to reconnect to one of the preferred networks.

●If an “x” is superimposed over the network status icon, one or more of your WLAN or LAN drivers are installed but the computer is not connected.

●If there is no network status icon in the notification area, follow these steps:

1.Click Start and type network and sharing in the Start Search box.

2.From the list of search results, click Network and Sharing Center.

3.In the left pane, click Diagnose and repair.

The Network connections window is displayed, and Windows resets your network device and attempts to reconnect to one of the preferred networks.

Network status icon is not displayed

If the network status icon is not displayed in the notification area after you configure the WLAN, the software driver is either missing or corrupted. A Windows “Device not Found” error message may also be displayed. The driver must be reinstalled.

To get the latest version of the WLAN device software for your computer, follow these steps:

1.Open your Internet browser and go to http://www.hp.com/support.

2.Select your country or region.

3.Click the option for software and driver downloads, and then type your computer model number in the search box.

4.Press enter, and then follow the on-screen instructions.

NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for the latest software.

Current network security codes are unavailable

If you are prompted for a network key or an SSID when connecting to a WLAN, the network is protected by security. You must have the current codes to make a connection on a secure network. The SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network.

●For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device.

●For a private network, such as a network in an office or at a public Internet chat room, contact the network administrator to obtain the codes, and then enter the codes when prompted to do so.

Troubleshooting wireless connection problems 31

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Contents HP EliteBook 2740p User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices, touch screen, and keyboard Multimedia Power management 104 108 159 Xii Pointing devices FeaturesIdentifying hardware Top componentsFeatures Lights Buttons and switches Keys Front components Panel System and Maintenance Power OptionsRight-side components Left-side components Rear components Bottom components Display Wireless antennas select models only Additional hardware components Identifying the labelsPage Tablet display components Using the tabletRotating the display Tablet modePage Page Page Identifying wireless and network icons Using wireless devices select models onlyNetworking Using the wireless button Using the wireless controlsSelect Start All Programs HP HP Connection Manager Using Wireless Assistant software select models onlyUsing HP Connection Manager select models only Using operating system controlsSetting up a Wlan Using a WlanProtecting your Wlan Close your network Use a wireless transmitter with built-in securityUse wireless encryption Work behind a firewallRoaming to another network Connecting to a WlanSelect Start Connect to Inserting a SIM Using HP Mobile Broadband select models onlyRemoving a SIM Page Bluetooth and Internet Connection Sharing ICS Using Bluetooth wireless devices select models onlyCannot create a Wlan connection Troubleshooting wireless connection problemsNetwork status icon is not displayed Cannot connect to a preferred networkCurrent network security codes are unavailable Wlan connection is very weak Cannot connect to the wireless routerConnecting a modem cable Using the modem select models onlyConnecting a country-specific modem cable adapter Viewing the current location selection Selecting a location settingAdding new locations when traveling Solving travel connection problems Connecting to a local area network LAN Pointing devices, touch screen, and keyboard Using pointing devicesSetting pointing device preferences Using the TouchPadScrolling Three finger flick Using the pen Pressure sensitivity Performing other procedures with the penCalibrating the pen Using the pen holderFlicking Using the touch screen select models onlySetting pen preferences Tapping or clickingScrolling DraggingRotating Pinching Using touch screen settings Setting touch screen preferencesUsing the keyboard light Using the keyboardPage Displaying system information Using hotkeysPage Enabling/disabling the TouchPad Switching the screen imageViewing battery charge information Initiating SleepIncreasing screen brightness Decreasing screen brightnessActivating the ambient light sensor Using HP Quick Launch Buttons Using the embedded numeric keypad Using HP QuickLookUsing HP QuickWeb Using the embedded numeric keypadSwitching key functions on the embedded numeric keypad Using an optional external numeric keypadAdjusting the volume Multimedia featuresMultimedia Click the Notification Area tab Multimedia softwareInstalling your preloaded multimedia software Accessing your preinstalled multimedia softwareInstalling multimedia software from a disc Checking your audio functions Connecting external audio devicesSelect Start All Programs Accessories Sound Recorder AudioPage Using the external monitor port Connecting an external monitor or projectorVideo Webcam Adjusting webcam propertiesWebcam tips Capturing business card images Page Initiating and exiting Sleep Power managementSetting power options Using power-saving statesClick Hibernate Using the battery meterUsing power plans Initiating and exiting HibernationCustomizing power plans Setting password protection on wakeupViewing the current power plan Selecting a different power planConnecting the AC adapter Using external AC powerFinding battery information in Help and Support Using battery powerDisplaying the remaining battery charge Using Battery CheckInserting or removing the battery Charging a battery Managing low battery levels Maximizing battery discharge timeIdentifying low battery levels Page Resolving a low battery level Calibrating a batteryFully charge the battery Discharge the battery Disable Hibernation and SleepPage Reenable Hibernation and Sleep Conserving battery powerStoring a battery Fully recharge the batteryReplacing the battery Disposing of a used batteryShutting down the computer Testing an AC adapterClick Shut Down Page Drives Identifying installed drivesHandling drives Page Using Disk Cleanup Using Disk DefragmenterImproving hard drive performance Identifying HP 3D DriveGuard status Using HP 3D DriveGuardUsing HP 3D DriveGuard software Replacing the hard drive in the hard drive bay Page Page Page Stopping and removing a USB device Using a USB deviceConnecting a USB device External devicesUsing USB legacy support Connecting a 1394 device Using a 1394 deviceStopping and removing a 1394 device Page Using optional external devices Using external drivesUsing the docking connector External media cards Using Media Card Reader cardsInserting a digital card Stopping and removing a digital card Configuring an ExpressCard Using ExpressCards select models onlyInserting an ExpressCard Stopping and removing an ExpressCard Inserting a smart card Using Smart Cards select models onlyRemoving a smart card Memory modules Adding or replacing a memory module Page Page Protecting the computer SecuritySetting passwords in Windows Using passwordsSetting passwords in Computer Setup Bios administrator password Managing a Bios administrator password Entering a Bios administrator password Using Computer Setup DriveLockSetting a DriveLock password Entering a DriveLock password Changing a DriveLock password Entering an Automatic DriveLock password Using Computer Setup Auto DriveLockRemoving DriveLock protection Removing Automatic DriveLock protection Viewing Computer Setup System Information Using Computer Setup security featuresSecuring system devices Using Computer Setup System IDs Using antivirus software Using firewall software Installing critical updates Using HP ProtectTools Security Manager select models only Installing a security cable Updating software Software updatesPage Determining the Bios version Updating the BiosDownloading a Bios update Page Click Download Updating programs and driversBackup and recovery Backing up your information Using the Windows recovery tools Performing a recoverySelect Repair your computer Using f11 Navigating and selecting in Computer Setup Computer SetupStarting Computer Setup Using Computer SetupRestoring factory settings in Computer Setup Computer Setup menusSecurity menu File menuComputer Setup System Configuration menuComputer Setup menus Select Computer Setup menus Ansi About the boot device order MultiBootPage Enabling boot devices in Computer Setup Considering boot order changes Setting a new boot order in Computer Setup Choosing MultiBoot preferencesDynamically choosing a boot device using the F9 prompt Entering MultiBoot Express preferences Setting a MultiBoot Express promptConfiguring and deploying a software image Using Client Management SolutionsManagement and printing HP Client Manager for Altiris select models only Managing and updating softwarePage HP CCM Client Configuration Manager select models only HP SSM System Software Manager Intel ME Configuration Using Intel Active Management Technology select models onlyEnabling the iAMT solution Using the MEBx setup utility menusChange Intel ME Password IAMT ConfigurationUsing the HP Universal Print Driver select models only Cleaning products Cleaning guidelinesCleaning the TouchPad and keyboard Cleaning proceduresCleaning the display Cleaning the sides and coverIndex Symbols/NumericsUSB Jacks Ssid SIM AMT
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2740P specifications

The HP 2740P is a versatile and robust convertible tablet PC that was designed for professionals seeking flexibility and high performance. Launched as part of HP's Elite series, this model is known for its business-oriented features and solid build quality.

One of the standout features of the HP 2740P is its 12.1-inch display, which boasts a resolution of 1280 x 800 pixels. This screen supports multi-touch functionality, allowing users to navigate and interact through gestures. The display is also built with an integrated capacitive digitizer, supporting the use of an optional stylus for more precise input, which is particularly useful for note-taking and graphic work.

Powered by Intel’s Core i5 and i7 processors from the first generation, the HP 2740P handles multitasking efficiently. It supports up to 8 GB of RAM, ensuring that demanding applications run smoothly. The device comes with various storage options, including solid state drives (SSD) or traditional hard drives (HDD), giving users flexibility and speed according to their needs.

Connectivity is one of the strong points of the HP 2740P. It includes multiple USB 2.0 ports, an ExpressCard slot, an SD card reader, and VGA and DisplayPort outputs, facilitating easy connection to various peripherals and external displays. Additionally, the device is equipped with Wi-Fi and optional mobile broadband capability, allowing users to stay connected on the go.

Security features are also robust, including a fingerprint reader and a Smart Card reader, which helps in safeguarding sensitive data. The device’s build quality is noteworthy, featuring a durable casing that meets military specifications for ruggedness, making it a reliable choice for professionals in challenging environments.

The HP 2740P operates with Windows 7 Professional but can also be upgraded to later versions, enhancing usability in today’s tech landscape. This tablet PC strikes an excellent balance between portability and capability, making it ideal for business users, educators, and creative professionals.

In summary, the HP 2740P is a well-equipped convertible tablet that encapsulates the blend of functionality and adaptability. Its combination of performance, security features, and connectivity options positions it as a formidable tool for those looking to enhance productivity in a compact form factor.
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