HP tc4400 manual Computer screen is blank

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Troubleshooting

The computer screen is blank

If the computer is on but the screen is blank, the computer may be in standby or hibernation, may not be set to display the image on the computer screen, or the display switch may not be functioning properly.

Try the suggestions below to resolve the issue:

To resume from standby or restore from hibernation, briefly slide the power switch toward the front of the computer.

Standby and hibernation are energy-saving features that can turn off the display. Standby and hibernation can be initiated by the system while the computer is on but not in use, or when the computer has reached a low-battery condition. To change these and other power settings, select Start > Control Panel > Performance and Maintenance > Power Options.

To transfer the image to the computer screen, press fn+f4.

On most models, when an optional external display device, such as a monitor, is connected to the computer, the image can be displayed on the computer screen or the external display, or on both devices simultaneously. When you press fn+f4 repeatedly, the image alternates among the computer display, one or more external display devices, and simultaneously displays on all devices.

If the computer has an ambient light sensor (select models only), make sure that the sensor is not obstructed.

The ambient light sensor is located on the upper-right of the display panel.

Getting Started

3–3

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Contents Getting Started Page Contents Troubleshooting Index Identify required hardware First-time setupComponents Set up the computer Insert the battery pack Connect the computer to external power Turn on the computer First-time setup Set up the software Create recovery discs recommended Identify and install hardware Install additional hardware and softwareNext steps Computer includes software that may be Locate or install softwareProtect the computer from viruses Protect the computerProtect your system files Protect your privacy Protect the computer from power surgesUse the computer safely Connect to a computer network Locate the user guides Update your softwareTurn off the computer correctly Troubleshooting resources TroubleshootingComputer is unable to start up Quick troubleshootingComputer screen is blank Computer is turned on but not responding Software is functioning abnormallyComputer is unusually warm An external device is not working Home wireless network connection is not workingCustomer Care Help and Support CenterContact Customer Care by e-mail or telephone Prepare to contact Customer CareGetting Started Top components Keys Component Pointing devicesFingerprint reader Wireless antennae Front components Rear components Left-side components Right-side components Bottom components Choose an ISP Connect to the Internet from your homeUse the New Connection Wizard Choose the type of Internet connection Safeguard your data Backup and recoveryBack up specific files or folders Back up the systemBack up the entire system Click Next to back up your entire hard drive Back up modifications made to the system Click Expert Mode Click Schedule Backups Schedule backupsRecover the system Create recovery discs recommended Click Factory image recovery discs, and then click Next Performing a recovery from the recovery discs Perform a recoveryBackup and recovery Operating environment SpecificationsRated input power Index Index Index-3 Safety and Comfort Guide 2-5 security cable slot A-8 Index-5