HP tc1000 manual Solving Problems

Page 7

Contents

Replacing a Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . 2–20

Removing a Battery Pack . . . . . . . . . . . . . . . . . . . . 2–20

Inserting a Battery Pack. . . . . . . . . . . . . . . . . . . . . . 2–22

Finding More Power and Battery

Pack Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24

3 Solving Problems

Quick Solutions Checklist . . . . . . . . . . . . . . . . . . . . . . . . 3–2Is the Tablet PC Receiving Power? . . . . . . . . . . . . . . 3–2Is the Tablet PC Turned On? . . . . . . . . . . . . . . . . . . . 3–3Is the Tablet PC in Standby or Hibernation?. . . . . . . 3–3Is the Tablet PC Overheating?. . . . . . . . . . . . . . . . . . 3–4Is the Image Not Visible? . . . . . . . . . . . . . . . . . . . . . 3–4Does the Pen Battery Need Replacing?. . . . . . . . . . . 3–5Is the System Unresponsive?. . . . . . . . . . . . . . . . . . . 3–6 Is an External Device Not Working?. . . . . . . . . . . . . 3–7Are You Using All Available Documentation?. . . . . 3–7Is Software Functioning Abnormally? . . . . . . . . . . . 3–8

Contacting Compaq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9Preparing to Call Technical Support . . . . . . . . . . . . 3–10Taking the Tablet PC to a Service Provider . . . . . . 3–11

4 Identifying Exterior Hardware

Pen Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tablet PC Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Front: Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Front: Pen-Activated Buttons . . . . . . . . . . . . . . . . . . 4–3

Right Side: Power Switch and

Power/Standby Light . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Right Side: Email Launch and Windows

Security Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Right Side: Esc, Tab and Q Menu Buttons . . . . . . . . 4–6

Right Side: Jog Dial and Antenna . . . . . . . . . . . . . . . 4–7

Lower Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Getting Started

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Contents Getting Started Getting Started First Edition November Document Part Number Using This Guide Style Explanation Keys Text StylesContents Beginning to Use the Tablet PC Solving Problems Index Setting Up Tablet PC Hardware with a Tablet PC Keyboard Setting Up the Tablet PCBefore You Begin Unzipping the Portfolio Opening the PortfolioOpening the Portfolio Opening the Tablet PC and Keyboard Inserting the Battery Pack Tilting the assembly so the screen is face down Getting Started Inserting the battery pack Setting Up the Tablet PC and Keyboard as a Notebook Getting Started Rotating the tablet PC toward the front of the keyboard Adjusting the tablet PC screen Connecting the Tablet PC to External Power Getting Started Turning On the Tablet PC Setting Up the Pen Inserting the Pen Battery Inserting the pen battery Identifying the Pen Tip and Pen Button Entering Information with the PenPerforming Mouse Clicks with the Pen Calibrating the Pen Using the Pen Holder Setting Up the Software Turning Off the Tablet PC Protecting the Tablet PC from Power Surges Cleaning the ScreenObtaining Ergonomic Safety Information Setting Up Tablet PC Hardware with a Standard USB Keyboard Before You Begin Opening the Portfolio Opening the Portfolio Positioning the tablet PC for the battery pack insertion Getting Started Inserting the battery pack Connecting a Standard USB Keyboard Plugging the AC adapter cable into the AC power connector Getting Started Continuing the Setup Selecting Screen Settings Selecting Regional SettingsTaking the Product Tour Accessing Operating System DocumentationProtecting the Tablet PC Against Viruses Installing Optional SoftwareObtaining Modem and Network Information Getting Started Opening the Documentation Library CD Using the Documentation Library CDFor Information About These Topics Select This Guide Selecting a GuideGuide Finding a Topic Within a GuideUsing Portfolios Detaching the Portfolio from the Keyboard Attaching the Portfolio to the Keyboard Detaching the Portfolio from the Tablet PC Attaching the Portfolio to the Tablet PC Attaching the Tablet PC to the Keyboard Using the Tablet PC KeyboardPositioning the tablet PC above the keyboard Adjusting the Tablet PC and Keyboard Closing the Tablet PC and Keyboard Transporting the Tablet PC and Keyboard Detaching the Tablet PC from the Keyboard Detaching the tablet PC from the tablet PC keyboard Removing a Battery Pack Replacing a Battery PackUnlocking the battery pack release latch Inserting a Battery Pack Inserting the battery pack Finding More Power and Battery Pack Information Solving Problems Is the Tablet PC Receiving Power? Quick Solutions ChecklistIs the Tablet PC in Standby or Hibernation? Is the Tablet PC Turned On?Is the Image Not Visible? Is the Tablet PC Overheating?Does the Pen Battery Need Replacing? Is the System Unresponsive? Is an External Device Not Working? Are You Using All Available Documentation?Is Software Functioning Abnormally? Getting Help from the Internet Contacting CompaqPreparing to Call Technical Support Taking the Tablet PC to a Service Provider Pen Components Pen ComponentsFront Lights Tablet PC ComponentsTablet PC Front Components Lights Tablet PC Front Components Pen-Activated Buttons Front Pen-Activated ButtonsRight Side Power Switch and Power/Standby Light Right Side Email Launch Windows Security Buttons Tablet PC Right Side Components Esc, Tab, and Q Menu Buttons Right Side Esc, Tab and Q Menu ButtonsTablet PC Right Side Components Jog Dial and Antenna Right Side Jog Dial and AntennaTablet PC Lower Side Components Lower SideLeft Side Attachment Slots Keyboard Connector Left Side Security Cable Slot, Vent and Antenna Tablet PC Top Components Connectors and Jacks Top Connectors and JacksTop Pen Holder and LAN Connection Lights Top Card Slots, Buttons and Tether Eyelet Back Attachment Features and Hard Drive Bay Tablet PC Back Components Battery Bay Back Battery BayTablet PC Back Components Memory and Mini PCI Compartment Back Memory and Mini PCI CompartmentTablet PC Back Components Labels Back LabelsTablet PC Back Components Tilt Feet and Pad Feet Back Tilt Feet and Pad FeetAdditional Tablet PC Standard Components Documentation and QuickRestore CDsAdditional Standard Components Cord, Cables, and Pen Battery Cord, Cables and Pen BatteryAdditional Standard Components Adapters and Accessories Adapters and AccessoriesFront Lights and Pointing Device Tablet PC Keyboard ComponentsKeyboard Front Components Lights and Pointing Device Keyboard Front Components Keys Front KeysKeyboard Front Components Positioning and Security Features Front Positioning and Security FeaturesKeyboard Top Components TopKeyboard Back Components BackAdditional Keyboard Standard Component Additional Keyboard Standard ComponentIndex Index-2 Getting Started Compaq Support Software CD Documentation Library Documentation Library CD 2-5 drive designations Index-5 Index-6 Getting Started Jack RJ-11 4-11 Lucent/Agere Command Set Modem approvals label 4-17 Regulatory and Safety Notices Index-9 Troubleshooting 2-7 turning off the tablet PC Index-11

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