HP SAN Using online help, Viewing software version and copyright information, Enabling call home

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Using online help

Online help is available for the McDATA Web Server and Element Manager applications and their functions. Online help is also context-sensitive, that is, the online help opens to the topic that describes the dialog you have open. To open online help, choose one of the following:

Select Help > Help Topics.

Click Help in dialogs to display context-sensitive help in dialogs.

Press the F1 function key

Viewing software version and copyright information

Select Help > About to view software version and copyright information.

Enabling call home

The call-home feature enables the server platform to automatically connect with a support center to report system problems. The support center server accepts calls from the server platform, logs reported events, and notifies one or more support center representatives. The default state is disabled. To configure telephone numbers and other information for the call-home feature, see your HAFM Manual for details.

You must enable call-home event notification through HAFM before enabling this function through the Element Manager for the individual switch. At the bottom of HAFM desktop window is an icon that indicates whether the call-home feature is enabled. An X over the phone icon indicates that the call-home feature is disabled.

To enable call-home support for system problems using Element Manager:

1.Select File > HAFM Settings.

2.Select Call Home Support in the pull-down menu to mark the check box. To disable call home support, select the option to remove the check mark from the check box.

Enabling e-mail support

The e-mail support function on the Element Manager enables e-mail notification for events that occur on a selected switch. The default state is disabled. e-mail addresses and the simple mail transfer protocol (SMTP) server address for e-mail notification of director events must be configured through HAFM. See your HAFM Manual for instructions on configuring e-mail.

NOTE: e-mail recipients are configured in HAFM through the Email Event Notification Setup dialog box. A valid SMTP address is configured in this dialog box.

To enable e-mail support using Element Manager:

1.Select File > HAFM Settings.

2.Select Email Support in the pull-down menu to mark the check box. To disable e-mail support, select the option to remove the check mark from the check box.

McDATA® 4Gb SAN Switch for HP p-Class BladeSystem user guide 15

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Contents McDATA 4Gb SAN Switch Page Contents Managing switches Glossary Index Managing portsTables Intended audience PrerequisitesRelated documentation Jdom license Document conventions and symbolsHP-authorized reseller HP technical supportHelpful web sites Using McDATA Web Server/Element Manager Starting McDATA Web Server Workstation requirementsExiting McDATA Web Server or Element Manager Starting Element Manager in HafmSetting preferences Enabling e-mail support Using online helpViewing software version and copyright information Enabling call homeMcDATA Web Server interface User interfaceMenu bar Shortcut keys Popup menusGraphic window McDATA Web Server Fabric treeSelecting switches Data windows and tabsSelecting ports Securing a fabric Security consistency checklistRemote authentication Connection securityUser account security Device security Edit Security dialog Create Security Group dialog Create Security Set dialogCreate Security Group Member dialog McDATA 4Gb SAN Switch for HP p-Class BladeSystem user guide Viewing properties of a security set, group, or member Editing the security configuration on a switchSecurity Config dialog Archiving a security configuration to a fileActivating a security set Rediscovering a fabric Fabric servicesEvents browser Displaying the event browserSorting the event browser Saving the event browser to a file Filtering the event browserDevices data window Working with device information and nicknamesManaging device port nicknames Displaying detailed device informationExporting nicknames to a file Creating a nicknameEditing a nickname Deleting a nicknameZoning a fabric Zoning conceptsZones Zoning database Zone setsZoning limits and properties Editing the zoning database Managing the zoning databaseMcDATA 4Gb SAN Switch for HP p-Class BladeSystem user guide Configuring the zoning database Saving the zoning database to a fileRestoring the zoning database from a file Restoring the default zoning database Managing the active zone setRemoving all zoning definitions Active zone set data window Displaying the configured and active zone setsRemoving a zone set Creating a zone setActivating and deactivating a zone set Removing a zone from a zone setCreating a zone in a zone set Managing zonesAdding zone members Renaming a zone or a zone setRemoving a zone member Zone merge failure recovery Merging fabrics and zoningZone merge failure Managing user accounts Managing switchesCreating user accounts User Account Administration dialog Add Account tabRemoving a user account User Account Administration Dialog Remove Account tabUser Account Administration dialog Change Password tab Changing a user account passwordModifying a user account User Account Administration dialog Modify Account tabConfiguring Radius servers Adding a Radius server Removing a Radius server Editing Radius server information Modifying Radius server authentication order Displaying switch information Switch event logDevice and Host Bus Adapter information Switch data window Switch status and operational informationMcDATA 4Gb SAN Switch for HP p-Class BladeSystem user guide With a switch Ratov McDATA Web Server Configured Zonesets data window Port performance statisticsPort status and operational information Configuring port threshold alarms Setting the date/time and enabling NTP client Paging a switchResetting a switch Switch properties Configuring a switchDomain ID and domain ID lock Syslog Symbolic nameSwitch administrative states Broadcast supportIn-band management Fabric Device Management Interface Advanced switch propertiesSystem services Timeout valuesInterop mode Page Network properties Snmp properties Snmp trap configuration Snmp configurationSwitch binding Archiving a switchRestoring a switch Restoring the factory default configuration Downloading a support file Installing Product Feature Enablement keys Installing firmware Hardware status LEDs Displaying hardware statusPort information data window Managing portsPersistent and will be lost on a switch reset VIEnable and LCFEnable features based on Port statistics data window LIP ALPD,ALPS Alps Port symbolic name Viewing and configuring portsPort states Port types Port speeds Port transceiver media statusDevice scan Resetting a port Testing portsPort binding Page Glossary FRU SFP 100 Index 102 System Fault LED 84 system services 104