Soleus Air KY-320 manual Troubleshooting, Problem Possible Cause Remedy

Page 16

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Unit does not operate

Unit is unplugged

Securely plug receptacle into the

 

 

 

power outlet

 

 

 

 

 

 

Drain tank is full

Empty water tank

 

 

Water tank not installed correctly

Completely insert water tank

 

 

 

 

 

 

Air exhaust is clogged

Clear exhaust hose

 

 

 

 

 

 

Timer is on

Cancel the timer and wait for it to

 

 

 

run automatically

 

 

 

 

Unit does not cool room

There is a heating source in the

Turn down or off the other

 

 

room

heating source

 

 

 

 

 

 

Temperature setting is too high

Lower temperature setting

 

 

 

 

 

 

Air filter is dirty

Clean or replace the air filter

 

 

 

 

 

 

Air exhaust is not installed

Check the air exhaust duct to

 

 

correctly

make sure that the hot exhaust

 

 

 

air is let out of the room freely

 

 

 

 

 

 

Room is too big or too much

This unit provides spot cooling or

 

 

ambient sunlight is reaching in

cooling for a room no larger than

 

 

 

350 square feet with standard ceil-

 

 

 

ing height

 

 

 

 

 

 

There is frost on the evaporator

The unit will defrost automatically

 

 

 

and return to operation afterwards

 

 

 

 

In dehumidifying mode, no cool air

There is frost on the evaporator

The unit will defrost automatically

coming out

 

and will return to operation after-

 

 

 

wards

 

 

 

 

LCD window shows “E4”

The water tank is full

Empty the water tank

 

 

The water tank is not installed

Completely insert the water

 

 

correctly

tank

 

 

 

 

Noise or vibration

Surface is not level

Place unit on a level surface

 

 

 

and away from obstructions

Water is leaking from unit

Surface is not level

Place unit on a level surface

 

 

 

 

 

 

Drainage plug is loose

Make sure the plug of drainage

 

 

 

spout is securely in place and in-

 

 

 

ternal black drain pipe is plugged

 

 

 

 

LCD window show “E1”

Power supply is unstable

Turn off the unit and wait for ten

 

 

 

minutes before restart. Call for

 

 

 

technical support if the “E1” per-

 

 

 

sists.

 

 

 

 

 

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Contents Page Table of Contents Introduction Important SafeguardsPackage Contains Names of Parts Back ViewInstallation Before USE Window Slidingdoor or Wall Control Panel and LCD Display Control Panel Functions Operation Using Control Panel Operation Using Remote Controller Remote Controller Page Condensate Water Drainage Maintenance Maintenanceactivities Troubleshooting Problem Possible Cause RemedyDisclaimer Technical SpecificationsContact Information Electric Principle Drawing Warranty ONE Year Limited WarrantyLcdi Power Cord and Plug