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SYMPTOM | PROBLEM | TEST SOLUTION |
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Flames are con- sistently too large or too small. Carboning occurs.
Unit is
A B
- check pressure readings:
Inlet pressure can be checked by turning screw (A)
Outlet pressure can be checked the same as above using screw (B). Gauge should read 3.5" water column for natural gas or 10" water column for propane. Check that main burner is operating on "HI".
AFTER TAKING PRESSURE READINGS, BE SURE TO TURN SCREWS CLOCKWISE FIRMLY TO RESEAL. DO NOT OVERTORQUE. Leak test with a soap and water solution.
| Flames are very |
| Door is ajar | - Close door and secure the 2 latches. |
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| aggressive. |
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| Main burner flame | Blockage in vent. | - | remove blockage. In really cold conditions, ice buildup may occur | |||
| is a blue, | lazy, |
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| on the terminal and should be removed as required. | ||
| transparent flame. |
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| Incorrect installation. | - | refer to Figure 23 to ensure correct location of storm collars. | ||||
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| Carbon is being Air shutter has become | - | ensure air shutter opening is free of lint or other obstructions. | ||||
| deposited | on |
| blocked |
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| glass, logs or com- |
| Flame is impinging on the | - | check that the logs are correctly positioned. | ||
| bustion chamber |
| logs or combustion cham- | - | open air shutter to increase the primary air. | ||
| surfaces. |
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| ber. | - | check the input rate: check the manifold pressure and orifice size | |
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| as specified by the rating plate values. | ||
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| - check that the door gasketing is not broken or missing and that the | ||
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| seal is tight. | ||
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| - check that both 4" and 7" vent liners are free of holes and well | ||
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| sealed at all joints. | ||
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| - check that minimum rise per foor has been adhered to for any | ||
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| horizontal venting. | ||
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| White / grey film |
| Sulphur from fuel is being | - | clean the glass with a recommended gas fireplace glass cleaner. | ||
| forms. |
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| deposited on glass, logs or | DO NOT CLEAN GLASS WHEN HOT. | ||
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| combustion chamber sur- | If deposits are not cleaned off regularly, the glass may become | ||
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| faces. | permanently marked. | ||
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| Remote | wall |
| Wall switch is mounted up- | - reverse. | ||
| switch is in "OFF" side down |
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| position; | main |
| Remote wall switch is | - replace. | ||
| burner comes on |
| grounding. |
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| when gas knob is |
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| Remote wall switch wire is | - check for ground (short); repair ground or replace wire. | ||||
| turned to "ON" po- |
| grounding. |
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| sition. |
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| Faulty valve. | - replace. | |||
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ELECTRIC TROUBLE SHOOTING
All but flame light | - | Light bulbs are loose or | - | Remove the access panel and change or tighten light bulbs. | ||
works |
| have burned out. |
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Flame light, but no | - | Flame generator is | - | Replace the batteries and check the power source. | ||
movement in the |
| defective. | - | Consult your local dealer. | ||
| flame | - | Flame generator has | - | Remove the access panel and check to make sure the flame | |
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| come loose. |
| generator bracket is secured to the motor with the rubber tube. | |
Remote control | - | Dead batteries. | - | Make sure batteries are charged. | ||
not working | - | No power to the unit. | - | Make sure main power is on. | ||
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| - | Power turned off. | - | Turn on manual power switch. | |
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| - | Power button on control | - | Make sure the power button is on REMOTE setting. | |
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| panel is in the manual or |
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| off position. |
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| Fireplace will not | - | Breaker or fuse has blown. - | Reset breaker switch or replace fuse. |
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turn on. | - | Main switch is in the off | - | Consult your local dealer. | ||
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| position | - | Make sure main power switch is turned to the on position. | |
