message | code | recommendation |
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No scanner was found. | none | Check that the scanner is powered on, |
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| and that the FireWire cable between the |
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| scanner and the touch screen is correctly |
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| connected at both ends. Then press the |
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| Rescan button. |
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The printer cannot be detected. | none | Check that the name of the printer is |
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| displayed on the printer button in the |
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| Setup tab, that the printer is powered on, |
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| and that the printer is connected to the |
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| scanner. |
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When combining thick media | Perform a preview scan, reloading the | |
handling (paper guide in extended |
| original into the scanner. |
position) with |
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the size detection must be done |
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separately by running a preview |
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scan before the final copy or scan |
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operation. |
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The folder must be empty | Check that the folder is empty before | |
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| deleting it. |
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The currently selected printer is not | Install a Windows printer driver for the | |
installed on the system. |
| currently selected printer. |
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No scanner selected or selected | Check that the scanner is turned on. | |
scanner not present |
| Check that the scanner is selected. |
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No media profile selected for | OK and run operation without media | |
current printer |
| profile. Cancel and prepare a media |
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| profile before performing operation. |
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No printer selected | Check that the printer is connected. | |
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| Check the printer’s configuration. |
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Invalid scan coordinates. The paper | 2 | The paper frame was placed fully outside |
frame was placed fully outside the |
| the scan image. You can reposition the |
scan image. |
| paper frame so it covers some of the |
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| scannable area. |
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Not enough disk space for spool file | 6 | Make sure the environment variable TEMP |
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| (or secondary TMP) points to a folder with |
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| plenty of space. |
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50 | hp designjet 815mfp & scanner 4200 |