HP 3840 manual Paper problems, Printer prints on multiple sheets at once, Other paper problems

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HP Deskjet 3840 series printer User's Guide

7.Reload paper in the In tray.

8.Reconnect the power cord and USB cable.

9.Press the Power button to turn on the printer.

10.Reprint the document.

11.3Paper problems

Printer prints on multiple sheets at once

Paper weight

The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that meets the recommended paper weight. For paper weight specifications, see the reference guide that came with the printer.

Paper is loaded improperly

The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer. Reload paper into the paper tray, pushing the paper until you feel resistance.

The printer also might print on multiple sheets if different paper types are loaded in the printer. For example, photo paper might be mixed with plain paper. Empty the paper tray and load only the paper type that is appropriate for the document that you are printing.

Other paper problems

For information about clearing a paper jam, see the paper jam page.

If an out-of-paper message appears, see the error messages page.

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Contents HP Deskjet 3840 series printer Terms Terms and conventionsHewlett-Packard company notices AcknowledgementsHP Deskjet 3840 series printer Users Guide Special features Getting started Printer featuresButtons and light Unfolding the paper trays Power button and lightPrint Cancel button Paper traysPage Tray Out tray Folding the paper trays Print cartridges Quality color photos Using print cartridgesReplacing print cartridges Everyday printingExiting ink-backup mode Ink-backup modeInk-backup mode output USB Connecting to the printerEnhancing your photos Printing photosEnhancing your photos HP digital photography optionsDescription Maximum dpiSelect the Paper Type/Quality panel Photo print cartridgeStoring the photo print cartridge Using color settingsInstalling the photo print cartridge Using the photo print cartridgePrinting a color photo in black and white Printing black-and-white photosPrinting a black-and-white photo Handling Storing and handling photo paperStorage Guidelines Saving money when printing photosBorderless photos HP Everyday Photo PaperPrint Quality Best or Maximum dpi PrintingSmall photos with a white border Preparing to print Large photos with a white border Print Quality Best or Maximum dpi Printer software Printing other documentsMail Printing tipsPrint Quality Normal LettersPrint Quality Normal or Best DocumentsEnvelopes Brochures Print Quality Normal, Best, or Maximum dpi Greeting cardsTransparencies Print Quality Normal or Best Labels Index cards and other small media Booklets Printing Posters Iron-on transfers Preparing to print Print Quality Normal, Best, or Maximum dpi Save money Setting the print orderPrinting tips Save timePrinting collated copies Manual two-sided printing Page Printing multiple pages on a single sheet of paper Selecting a paper type Resizing a document Selecting a print qualityPage Printer software Print settingsSetup dialog box Managing the printer Print dialog boxChoosing the printer Setting the printer as your default printerOpening the Print Status dialog box Using the Print Status dialog boxViewing and changing the status of a print job Checking the status of the printerPrinting from the computer desktop Page Print cartridges MaintenanceInstalling print cartridges Ink back-up mode Installation InstructionsPage Page Calibrating color Automatically cleaning print cartridgesAligning print cartridges Cleaning instructions Manually cleaning print cartridgesGathering cleaning supplies Preparing to cleanPage Maintaining print cartridges Printing a testView estimated ink levels Removing ink from skin and clothingStoring print cartridges HP Inkjet Toolbox panels Using the HP Inkjet ToolboxOpening the HP Inkjet Toolbox Page Check the printer cable connection TroubleshootingPrinter is not printing Verify the following conditionsIf the printer still does not print Paper jamPrinter prints on multiple sheets at once Paper problemsOther paper problems Paper weightBlank pages print Print quality is poorStreaks and missing lines Print is fadedDocument is printed off-center or at an angle Printout does not reflect selected print settingsDocument is misprinted Text and images are misalignedColors are tinted or incorrect Check the printer settingsPhotos are not printing correctly Check the paper trayFading occurs on the edges of a printout Borderless printing problemsPart of the photograph is faded Fading occurs near the edges of a printout Streaks appear in a light portion of a printoutFor small photo paper with a tear-off tab Image is printed at an anglePrintout has an unwanted border For small photo paperPower light is flashing Document prints slowly If the In tray is loaded Error messagesComputer does not meet system requirements Out of paper messageAn error message appears while the Power light is flashing If you continue to have problemsReduction and elimination SpecificationsPrinter specifications Environmental statementEnergy consumption Print cartridge recoveryPage Paper supplies SuppliesHP Premium Plus Photo Paper with tear-off tab HP Tri-Fold Brochure Paper, MatteHP Premium Inkjet Transparency Film HP Premium Plus Photo Paper, GlossyHP Premium Photo Paper, Glossy HP Premium Plus Photo Paper, MatteHP Photo Paper, Glossy with tear-off tab HP Photo Paper, GlossyHP Premium High Gloss Film HP Premium Photo Paper, Glossy with tear-off tabHP Premium Photo Paper, Matte with tear-off tab HP Premium Photo Paper, MatteHP Advanced Photo Paper, Glossy with tear-off tab HP Everyday Photo Paper, Semi-gloss with tear-off tabHP Everyday Photo Paper, Semi-gloss HP Advanced Photo Paper, GlossyUSB cables Index Maintenance HP Deskjet 3840 series printer Users Guide HP Deskjet 3840 series printer Users Guide Cable part number
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