HP Troubleshooting Tips for Deskjet 3740 Printer

Page 55

HP Deskjet 3740 series printer User's Guide

11 Troubleshooting

•Printer is not printing

•Paper jam

•Paper problems

•Print quality is poor

•Document is misprinted

•Photos are not printing correctly

•Borderless printing problems

•Error messages

•Power light is flashing

•Document prints slowly

•If you continue to have problems

11.1 Printer is not printing

Verify the following

•Printer is connected to the power source.

•Cable connections are secure.

•Printer is turned on.

•Print cartridges are correctly installed.

•Paper or other media is correctly loaded in the paper tray.

•Printer cover is closed.

•Rear access door is attached.

Check the power light

If the Power light is flashing, there might exist an error.

See Power light is flashing for more information.

Check the printer cable connection

If the printer cable is attached to a USB hub, a printing conflict might exist. Use one of these methods for solving the conflict:

•Attach the printer USB cable directly to your computer.

•When printing, do not use other USB devices that are attached to the hub.

55

Image 55

Contents HP Deskjet 3740 series printer Terms Terms and conventionsHewlett-Packard company notices AcknowledgementsHP Deskjet 3740 series printer Users Guide Special features Getting started Printer featuresPower button and light Unfolding the paper tray Paper trayPrint cartridges Using the paper trayInk-backup mode output Ink-backup modeReplacing print cartridges Exiting ink-backup mode USB Connecting to the printerPrinting digital photographs Accessing the digital photography optionsPrinting photos Enhancing your photosMaximum dpi Using the digital photography optionsHP Everyday Photo Paper Saving money when printing photosPrinting a black-and-white photo Printing black-and-white photosPrinting a color photo in black and white Handling Storing and handling photo paperBorderless photos StoragePrinting Preparing to printSmall photos with a white border Large photos with a white border Printing Mail Printing other documentsLetters Documents Envelopes Labels Greeting cards BrochuresTransparencies Index cards and other small media Iron-on transfers Select the Paper Type/Quality panel Printing tips Setting the page orderSelecting a paper type Printing collated copiesSelecting a print quality Resizing a document Page Setup dialog box Print settingsPrinter software Print dialog box Opening Printer List Managing the printer Mac OS X 10.3 and laterOpen Printer List Adding a printerManaging the printer Mac OS X 10.2 and earlier Setting a default printerDeleting a printer Deleting a printer Setting a default printer Page Page Installing print cartridges MaintenancePrint cartridges Installation instructions Ink back-up modePage Page Aligning print cartridges Automatically cleaning print cartridgesManually cleaning print cartridges Gathering cleaning suppliesCleaning instructions Preparing to cleanPage Maintaining print cartridges Printing a test View estimated ink levels Removing ink from skin and clothingMaintaining the printer body Using the HP Inkjet ToolboxDisplaying the HP Inkjet Toolbox HP Inkjet Toolbox panels Verify the following TroubleshootingCheck the power light Printer is not printingIf the printer does not turn on Paper jamIf the printer still does not print Other paper problems Paper problemsPrinter prints on multiple sheets at once Blank pages print Print quality is poorStreaks and missing lines Print is fadedPhotos are not printing correctly Document is misprintedCheck the printer settings Borderless printing problemsImage is printed at an angle Edge of the photograph is fadedPrintout has an unwanted border For small photo paper Error message problem with print cartridges appears Error messagesOut of paper message Documents print slowly Power light is flashingAn error message appears while the Power light is flashing If an error message appearsIf you continue to have problems Reduction and elimination SpecificationsPrinter specifications Environmental statementEnergy consumption Print cartridge recoveryPage Paper supplies SuppliesHP Premium Plus Photo Paper with tear-off tab HP Tri-Fold Brochure Paper, MatteHP Premium Inkjet Transparency Film HP Premium Plus Photo Paper, GlossyHP Premium Photo Paper, Glossy HP Premium Plus Photo Paper, MatteHP Photo Paper, Glossy with tear-off tab HP Photo Paper, GlossyHP Premium High Gloss Film HP Premium Photo Paper, Glossy with tear-off tabHP Premium Photo Paper, Matte with tear-off tab HP Premium Photo Paper, MatteHP Advanced Photo Paper, Glossy with tear-off tab HP Everyday Photo Paper, Semi-gloss with tear-off tabHP Everyday Photo Paper, Semi-gloss HP Advanced Photo Paper, GlossyUSB cables Index Light flashing Recycling about Cable part number

Related manuals

Manual 14 pages 32.06 Kb