Gaming mode troubleshooting, Issue, Solution

Gaming mode troubleshooting

Issue

When I connect my device to the game console ports, the computer keeps going back to PC mode.

Solution

Ensure the device and the computer are on.

Ensure the source you want has a check mark next to it in the onscreen menu (either HDMI or composite audio/video).

After you successfully select the source, you should see an onscreen display similar to this:

Audio drops when I play a	The system is on Mute. Press the Volume + or Volume – button
video game.	on the side of the computer to get out of Mute state.
	Ensure the correct audio source is selected. If an
	HDMI-compatible device is connected, press the A/V source
	button to enable the onscreen display, then press the A/V
	source button until HDMI is selected. If composite audio/video
	is connected, use the button to select composite.
	Open the Audio Settings menu from within the gaming
	application to ensure the correct audio format output is
	selected.
	Choose Digital Stereo, or PCM Audio. (HP TouchSmart PC
	does not support AC3, DTS, or Dolby Digital 5.1.)
	If you see the following audio warning onscreen it means one
	of two errors:
	a The A/V source mode is HDMI, but the audio output is
	Dolby Digital or DTS.
	b The A/V source mode is HDMI, and no audio is being
	detected.

I connected my external speakers,	When an Audio Line Out connector (such as headphones or
and my audio is muted.	external speakers) is connected, the internal speakers are muted.
	Ensure the volume on the external speakers is turned up.

Welcome 25

575611-001, NY539AA specifications

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