HP 575611-001, NY539AA manual Creating data backup discs, Creating system recovery discs

To uninstall a program:

1Close all software programs and folders.

2Uninstall the damaged program:

aClick the Start button, and then click Control Panel.

bUnder Programs, click Uninstall a program.

cSelect the program you want to remove, and then click Uninstall.

dClick Yes if you want to continue with the uninstall process.

To reinstall a program using the Recovery Manager:

1Click the Start button, click All Programs, click Recovery Manager, and then click Recovery Manager.

2Click Software Program Reinstallation.

3Click Next at the Welcome screen.

4Choose the program you want to install, click Next, and follow the onscreen instructions.

5When you have finished reinstalling, restart the computer.

NOTE: Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.

Creating data backup discs

Use CD or DVD recording (or burning) software that is installed on your computer to create backup discs of important information, including personal files, e-mail messages, and Web site bookmarks. You can also move data to an external hard disk drive.

When writing data to a backup disc, use software that includes write verification functionality. This feature compares the data on your hard disk drive with the data copied to the disc to ensure it is an exact copy. Depending on your disc recording software, you may need to manually enable this feature (refer to the software documentation).

If you encounter recording issues, try alternate media (different types or brands). Also, use the Windows Explorer tool to view your files and verify content was copied over. To open Windows Explorer, right-click the Start button, and then click Explore.

Creating system recovery discs

This is a one-time procedure that you should perform while your computer is working properly. If you encounter problems with your computer later, you can restore it to its original factory settings by using the system recovery discs that you created. Refer to “Creating recovery discs” on page 62 for details.

Software Troubleshooting and System Recovery 61