HP 575611-001 Additional Troubleshooting, HP Support Assistant, Windows 7 Troubleshooting Tools

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Additional Troubleshooting

For additional troubleshooting solutions, refer to the following:

HP Support Assistant

HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance.

To open HP Support Assistant, tap the Start button, All Programs, HP, and then tap HP Support Assistant.

Windows 7 Troubleshooting Tools

Windows 7 provides troubleshooting tools that can automatically troubleshoot and fix common computer problems. To access the Windows 7 Troubleshooting Tools:

1Tap the Start button, and then tap Control Panel.

2Tap System and Security.

3Under Action Center, tap Find and fix problems (troubleshooting).

Software Troubleshooting and System Recovery 65

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Contents User Guide USA Copyright InformationTable of Contents Software Overview Remote Control Tap the Start button, tap Help and Support Finding HP TouchSmart PC InformationHelp and Support Welcome FeaturesComputers with TV Tuners Cables and accessoriesWhat’s in the box Cables and adapters not included, but may be required Computers with wall-mounting optionDescription Features and configurations vary by modelFront and right side of the HP TouchSmart PC Internet access required Lower-left side of the HP TouchSmart PC Features and configurations vary by model Connector FunctionBack of the HP TouchSmart PC Connector coverConnector Function What it Does Activity LED indicator lightsCable Management Connecting the Power SourceWelcome Computer Orientation Computer StandComputer Swivel Wireless Keyboard and MouseSelect models only Synchronizing the wireless keyboard or mouseAmbient Light Determining whether your system is 64-bit or 32-bit Connecting to the InternetAdding Hardware and Software Optical Disc DriveWired home network Wireless home networkWelcome Watching and recording TV programs Bluetooth DevicesTV Tuner and Windows Media Center Connecting the TV signal source to the computer Sold separately Using a set-top box with Windows Media Center optional stepWelcome Windows Media Center setup wizard Connecting a Game ConsoleOnscreen Description Display Returning to PC mode from gaming mode Using the remote control in gaming modeSolution Gaming mode troubleshootingIssue Sound Options Connecting analog speakersTap Windows Media Center Speaker volumeConfiguring sound for Windows Media Center Power Settings Connecting a PrinterTap Hardware and Sound Tap Power Options Adjusting Screen DisplayTurning off the monitor for power savings Game console models only Adjusting Monitor Settings with Onscreen DisplayCleaning the HP TouchSmart PC Screen Installing a Security LockUsing the HP TouchSmart with Safety and Comfort Recycling Your Old Computer Hardware User Guide Features may vary by model Action Description What Is HP TouchSmart Software?Navigating HP TouchSmart Opening HP TouchSmart from the Windows desktopAction Description Tablet input panel onscreen keyboard Touch Techniques Outside HP TouchSmart SoftwareHP TouchSmart Tiles Select Create a New Tile Creating new tilesAdding a tile for a favorite Web site Viewing hidden tilesDeleting tiles HP TouchSmart TutorialsHP TouchSmart Browser Hiding tilesTap Subscribe RSS FeedsHP TouchSmart Photo Tap the Subscribe to this Feed buttonTap Pictures Photo librarySlideshows Tap Open folder to view filesCreating burning a CD or DVD of photos HP TouchSmart CanvasHP TouchSmart Music Hiding photosAlbum art Tap Settings, and select Use my iTunes libraryMoving music files into HP TouchSmart Music Moving songs from iTunes into HP TouchSmart MusicTap Save as Playlist Creating and editing playlistsDeleting songs Creating burning a CD or DVD of music or photos HP TouchSmart VideoMusic Store Making a video Webcam and microphoneCapturing webcam video and snapshots Uploading videos to YouTube Video playlistsTransferring videos to the computer HP TouchSmart Movie Themes Recording home moviesVideo chats and conference calls Voice notes HP TouchSmart CalendarHP TouchSmart Notes Handwritten or typed notesHP TouchSmart Recipe Box Tap the Restore Selected buttonHP TouchSmart Weather HP TouchSmart ClockHP TouchSmart Link HP TouchSmart TwitterHP TouchSmart Netflix Live TVWith this program You can Software Quick Reference TableWith this program You can User Guide Features may vary by model Using the Remote Control Remote ControlRemote control buttons Remote Control User Guide Features may vary by model Updating drivers Software TroubleshootingSoftware repair overview Click System protection Microsoft System RestoreSoftware program and hardware driver reinstallation Click Software Program Reinstallation Creating data backup discsCreating system recovery discs To create recovery discs System Recovery Creating recovery discs Choosing recovery discsSystem recovery at system startup System recovery optionsSystem recovery from the Windows 7 Start menu Starting system recovery from user-created recovery discs HP Support Assistant Additional TroubleshootingWindows 7 Troubleshooting Tools User Guide Features may vary by model Index LED 9 microphones Safety & Comfort Guide 32 safety warnings 32 screen Part number