HP x360 - 13-a155cl, x360 - 13-a113cl manual Using HP PC Hardware Diagnostics Uefi

Page 63

Using HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

To start HP PC Hardware Diagnostics UEFI:

1.Turn on or restart the computer, quickly press esc, and then press f2.

The BIOS searches three places for the diagnostic tools, in the following order: a. Connected USB drive

NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 57.

b.Hard drive

c.BIOS

2.When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test, press esc.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.

1.Go to http://www.hp.com.

2.Point to Support, located at the top of the page, and then click Download Drivers.

3.In the text box, enter the product name, and then click Go.

– or –

Click Find Now to let HP automatically detect your product.

4.Select your computer model, and then select your operating system.

5.In the Diagnostic section, click HP UEFI Support Environment.

– or –

Click Download, and then select Run.

Using HP PC Hardware Diagnostics (UEFI) 57

Image 63
Contents HP Pavilion x360 Convertible PC Product notice Safety warning notice Iv Safety warning notice Table of contents Downloading HP PC Hardware Diagnostics Uefi to a USB device Product description Product description Ports WirelessEthernet External media cardsOperating system Power requirementsServiceability End user replaceable parts SecurityComponent Description External component identificationDisplay DisplayExternal component identification Buttons and speakersKeys KeysLights TouchPad TouchPadLeft side Right side Right sideBottom Locating the serial number, product number, and model number Illustrated parts catalogIllustrated parts catalog Computer major componentsComponent Computer major componentsWlan module Component Spare part numberPower connector cable Power button board includes cableBottom cover Display assembly components Display panel cableDisplay back cover Miscellaneous parts Miscellaneous partsSpare part number Description Sequential part number listingSequential part number listing Illustrated parts catalog Sequential part number listing Illustrated parts catalog Tools required Removal and replacement preliminary requirementsService considerations Plastic parts Cables and connectorsTypical electrostatic voltage levels Removal and replacement preliminary requirementsGrounding guidelines Electrostatic discharge damagePackaging and transporting guidelines Material Use Voltage protection level Equipment guidelinesComputer feet Removal and replacement proceduresKeyboard/top cover Page Page TouchPad Battery Hard drive Wlan module Page Audio/USB board Reverse this procedure to install the Wlan moduleDescription Spare part number Fan includes cable 768021-001 FanSpeakers Power button board Display assembly Page Page Page Page Page Power connector cable System board Page Remove the heat sink Heat sink Heat sinkPage Memory module Reverse this procedure to install the heat sinkPage Starting Setup Utility Bios Updating the BiosDetermining the Bios version Downloading a Bios update Downloading HP PC Hardware Diagnostics Uefi to a USB device Using HP PC Hardware Diagnostics UefiSpecifications SpecificationsCreating recovery media and backups Backing up, restoring, and recoveringBacking up, restoring, and recovering Creating HP Recovery mediaRestore and recovery Restore and recoveryWhat you need to know Recovering using HP Recovery ManagerUsing the HP Recovery partition select models only Removing the HP Recovery partition select models only Requirements for all countries Power cord set requirementsRequirements for all countries Requirements for specific countries and regionsBSI Power cord set requirementsRecycling Index Hdmi
Related manuals
Manual 8 pages 26.72 Kb