HP x360 - 13-a113cl, x360 - 13-a155cl Recovering using HP Recovery Manager, What you need to know

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Recovering using HP Recovery Manager

HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have not already created recovery media, see Creating HP Recovery media on page 60.

Using HP Recovery media, you can choose from one of the following recovery options:

System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory.

Minimized Image Recovery (select models only)—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications.

Factory Reset—Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.

The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery.

What you need to know

HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer.

Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues.

HP Recovery media must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media on page 60.

To use the Factory Reset option, you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media on page 60.

If the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.

IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain.

62 Chapter 8 Backing up, restoring, and recovering

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Contents HP Pavilion x360 Convertible PC Product notice Safety warning notice Iv Safety warning notice Table of contents Downloading HP PC Hardware Diagnostics Uefi to a USB device Product description Product description Wireless EthernetExternal media cards PortsPower requirements Serviceability End user replaceable partsSecurity Operating systemExternal component identification DisplayDisplay Component DescriptionButtons and speakers External component identificationKeys KeysLights TouchPad TouchPadLeft side Right side Right sideBottom Illustrated parts catalog Locating the serial number, product number, and model numberComputer major components Illustrated parts catalogComputer major components ComponentComponent Spare part number Wlan moduleBottom cover Power connector cablePower button board includes cable Display back cover Display assembly componentsDisplay panel cable Miscellaneous parts Miscellaneous partsSequential part number listing Spare part number DescriptionSequential part number listing Illustrated parts catalog Sequential part number listing Illustrated parts catalog Removal and replacement preliminary requirements Service considerationsPlastic parts Cables and connectors Tools requiredRemoval and replacement preliminary requirements Grounding guidelinesElectrostatic discharge damage Typical electrostatic voltage levelsPackaging and transporting guidelines Equipment guidelines Material Use Voltage protection levelRemoval and replacement procedures Computer feetKeyboard/top cover Page Page TouchPad Battery Hard drive Wlan module Page Reverse this procedure to install the Wlan module Audio/USB boardFan Description Spare part number Fan includes cable 768021-001Speakers Power button board Display assembly Page Page Page Page Page Power connector cable System board Page Heat sink Remove the heat sink Heat sinkPage Reverse this procedure to install the heat sink Memory modulePage Determining the Bios version Starting Setup Utility BiosUpdating the Bios Downloading a Bios update Using HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics Uefi to a USB deviceSpecifications SpecificationsBacking up, restoring, and recovering Creating recovery media and backupsCreating HP Recovery media Backing up, restoring, and recoveringRestore and recovery Restore and recoveryRecovering using HP Recovery Manager What you need to knowUsing the HP Recovery partition select models only Removing the HP Recovery partition select models only Power cord set requirements Requirements for all countriesRequirements for specific countries and regions Requirements for all countriesPower cord set requirements BSIRecycling Index Hdmi
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